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Added 3 mins ago
T
Senior Manager Information Security
TD
Toronto, ON
- Full-time
The Domain Governance Lead serves as the strategic security and technology risk partner to Domain Owners Domain Governance Lead, ensuring that the supported domain operates with strong,…
Added 3 mins ago
R
Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
The Manager, Seller Experience drives the vision and execution of the seller experience strategy, providing people leadership, strategic program ownership, and hands-on operational…
Added 3 mins ago
HR
Beauty Advisor - La Mer
Holt Renfrew
Vancouver, BC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 3 mins ago
TR
People & Culture (Hybrid)
Traction Rec
Vancouver, BC
- Full-time
Working closely with our Manager, People & Culture, with oversight from our VP, Marketing & People, you’ll play an important role in supporting our employees and maintaining a welcoming,…
Added 3 mins ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
The Director will lead a team of risk professionals and partner closely with business leaders, technology leaders, Business OROs, and Risk Specialty Area (RSA) teams to identify key risk…
Added 3 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
Generalist, People & Culture - Canem SystemsReporting to the Manager, People & Culture (Industrial Construction), the Generalist, People & Culture - Canem Systems is responsible for…
Added 3 mins ago
LS
Levi's Sales Associate - Conestoga mall
Levi Strauss & Co.
Canada
- Part-time
Reporting to the Store Manager, stylists are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience…
Added 18 mins ago
Manager, Underwriting - Programs & Operations - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Underwriting – Programs & Operations leads underwriting, portfolio management, reinsurance coordination and operations for the Programs division. The role ensures business…
Added 18 mins ago
Consultant, Local Employee Experience - (Western Canada)
McDonald's Corporation
Toronto, ON
…Alberta, Manitoba or Ontario. Reporting to the Regional HR Manager, you will be a key member of the Eastern Regional Human Resources team, working in tandem with the National Human…
Added 18 mins ago
Manager, Analytics
Scotiabank
Toronto, ON
The Manager, Analytics is responsible for leading a high-performing team of analytics professionals to deliver actionable insights that drive business strategy and performance across…
Added 18 mins ago
Senior Associate, Social & Brand Marketing
HelloFresh
Toronto, ON
…content, creators, and customers. Reporting to the Brand Marketing Manager, you’ll run day-to-day organic social, create content, and own our blog. You’ll also work cross functionally to…
Added 19 mins ago
BS
Senior Project Manager
Blackline Safety
Calgary, AB
- Full-time
Blackline Safety is seeking an experienced Senior Project Manager to join our Business Information Technology (BIT) team. This role is responsible for leading a diverse portfolio of…
Added 19 mins ago
TI
Buyer
TalentMinded Inc.
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Purchasing Manager, our client is hiring a Buyer to manage sourcing and purchasing activities across a diverse portfolio of custom manufacturing projects. As our new Buyer,…
Added 19 mins ago
EC
Property Manager – River Cree Ventures Limited Partnership (RCVLP) – Open Competition
Enoch Cree Nation
Spruce Grove, AB
- Full-time
…commercial, retail, and mixed-use properties. The Property Manager serves as the primary liaison between tenants, contractors, service providers, and ownership, ensuring properties are…
Added 33 mins ago
Associate Manager, Salty & BFY
The Hershey Company
Mississauga, ON
Partner with customers, distributors and brokers to expand brand presence and grow sales.
Added 33 mins ago
Territory Sales Manager
Influence Marketing
Montreal, QC
At Influence Marketing, we partner with world-class consumer electronics brands to bring technology to life. We empower retail teams, elevate in-store brand presence, and build product…
Added 33 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Maya HTT is a leading developer of digital engineering solutions and a trusted Siemens Digital Industries Software partner. For more than 40 years, we have helped manufacturers innovate…
Added 33 mins ago
BF
Financial Analyst – Permanent, FT, Day
Burnbrae Farms
Winnipeg, MB
- Full-time
…Simple Egg Whites, EGG Bakes!, EGG Bites! and EGGS2go!. We partner with 400 local egg farmers across the country and we operate in five provinces; including British Columbia, Alberta,…
Added 33 mins ago
AG
Spécialiste en acquisition de talents
Adelphi Group
Montreal, QC
- Full-time
Added 33 mins ago
IH
Marketing Manager
Inspired HR
Calgary, AB
- Part-time
At Inspired HR, we believe great workplaces start with people. We partner with organizations across diverse industries, taking the time to understand their goals, cultures, and challenges…
Added 33 mins ago
ML
Manager, Social Impact
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Contract
…Executive Director of the Maple Leaf Centre for Food Security, the Manager, Social Impact is part of a small dynamic team that collaborates with thought leaders to drive structural…
Added 33 mins ago
LE
Manager, Partner Engagement
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
The Manager of Partner Engagement is responsible for managing the day-to-day relationship of an identified set of partners within our smart TV ecosystem, the successful candidate will need…
Added 33 mins ago
CC
Senior Oracle/Siebel Software Developer - RQ11825
Computer Consultants International, Inc.
Toronto, ON
- Contract
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…
Added 33 mins ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
Partner with internal teams to ensure smooth administration and employee engagement in these programs.
Added 33 mins ago
CI
Talent Acquisition Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
…managing the full recruitment lifecycle. In this role, you will partner with hiring managers and HR Business Partners to source, assess and hire talent across the organization while…

Customer Experience Associate

New Hamburg, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

New Hamburg, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs, recommending suitable banking solutions, and resolving concerns. Promote banking products, complete business processes, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Issue Resolution
Confidentiality
Banking Regulations
Code of Conduct and Ethics
Business Processes
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Time Management
Written Communication
Verbal Communication

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