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Added 14 mins ago
J
HR Consultant, International
Justworks
Toronto, ON
- $87,000 to $109,000 CAD / year
- Full-time
…the value of Justworks' global offerings while maintaining total…
Added 14 mins ago
NP
Integrated Talent Partner
Niagara Parks Commission
Niagara Falls, ON
- Full-time
We offer a comprehensive total rewards package to support your health, wellbeing, and financial security including:
Added 14 mins ago
J
HR Consultant, International
Justworks
Calgary, AB
- $87,000 to $109,000 CAD / year
- Full-time
…the value of Justworks' global offerings while maintaining total…
Added 14 mins ago
J
HR Consultant, International
Justworks
Vancouver, BC
- $87,000 to $109,000 CAD / year
- Full-time
…the value of Justworks' global offerings while maintaining total…
Added 14 mins ago
J
HR Consultant, International
Justworks
Montreal, QC
- $87,000 to $109,000 CAD / year
- Full-time
…the value of Justworks' global offerings while maintaining total…
Added 14 mins ago
Directeur(trice) Associé(e), Construction Régionale / Associate Director, Regional Construction
Pure Industrial
Montreal, QC
Added 14 mins ago
V
Director, Treasury and Balance Sheet Risk
Vancity
Vancouver, BC
- Full-time
…skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility…
Added 29 mins ago
TC
Human Resources Business Partner
Toromont Cat
Winnipeg, MB
- Full-time
Compensation: Range $78,705 - $98,380. The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.
Added 29 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Woodstock, ON
- Part-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 29 mins ago
RB
Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Added 29 mins ago
RB
Assistant Branch Manager Intern, Bloor & Yonge Branch
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Added 29 mins ago
CM
Directeur(trice), ressources humaines / Director, Human Resources
CF Montréal
Montreal, QC
- Full-time
Manage total rewards, employee benefits and recognition programs.
Added 43 mins ago
PH
Personal Support Worker
ParaMed Home Health Care
Toronto, ON
- Full-time
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career…
Added 43 mins ago
ZG
Account Executive, Corporate Affairs
Zeno Group Canada
Toronto, ON
- Full-time
…organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and…
Added 43 mins ago
BI
Therapeutic Specialist, CRM - London, Ontario and surrounding areas (15-month contract)
Boehringer Ingelheim
London, ON
- Contract
We offer competitive total rewards that includes a generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive…
Added 43 mins ago
AME Apprentice - Montreal
WestJet Group
Dorval, QC
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
Added 44 mins ago
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Equipment Finance Associate
RBC
Burlington, ON
- Full-time
A comprehensive Total Rewards Program of flexible benefits, unlimited commission pay, and pension options
Added 59 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 59 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 59 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 59 mins ago
T
Customer Experience Associate
TD
New Hamburg, ON
- Part-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 59 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 59 mins ago
T
Branch Manager – Montreal Downtown (Future Opportunities)
TD
Montreal, QC
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 59 mins ago
D
Practice Manager - Dentalcorp
dentalcorp
Guelph, ON · Dawson Dental - Guelph South
- Full-time
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings,…
Added 1 hour ago
M
Salesforce Solution Lead
McKesson
Mississauga, ON
- Full-time
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills,…

Customer Experience Associate

New Hamburg, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

New Hamburg, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, and bill payments accurately while identifying customer needs, recommending suitable banking solutions, and resolving concerns. Promote banking products, complete business processes, support team effectiveness, and contribute to a positive customer experience and operational improvements.

Requirements

Requires a high school diploma and/or at least one year of relevant experience; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Issue Resolution
Confidentiality
Banking Regulations
Code of Conduct and Ethics
Business Processes
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Team Effectiveness
Time Management
Written Communication
Verbal Communication

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