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Added 13 mins ago
T
Personal Banking Associate (Part time, 18.75h)- Jean-Talon & Querbes
TD
Montreal, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 mins ago
T
Personal Banking Associate Trainee
TD
Bowmanville, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 mins ago
T
Personal Banking Associate Trainee (North York, Central Toronto) - Current and Future Opportunities
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 mins ago
SL
District Manager
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 13 mins ago
C
Senior Audit Manager, Wealth Management
CIBC
Toronto, ON
- Full-time
Audit Planning and Execution - While you will contribute to developing the division’s risk- based annual audit plan, your main focus will be planning and managing the execution of audits of…
Added 13 mins ago
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Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
…clients and communities with confidence. As a Senior Project Manager, IT, you’ll lead the day-to-day delivery of complex technology projects, ensuring project controls, governance…
Added 13 mins ago
Design Manager – Water/Wastewater
GHD Group Pty Ltd
Waterloo, ON
…dynamic and motivated individual to take on the role of Design Manager – Water/Wastewater based out of any of our GTA offices - Waterloo, Toronto, Mississauga, Markham,…
Added 13 mins ago
CT
Project Manager, Construction
Canadian Tire Corporation
Kitchener, ON · Quarry Park
- Full-time
Liaise with and support our colleagues in the Store Planning, Real Estate and Development teams in a variety of ways, with site layout designs, their store designs and the municipal…
Added 13 mins ago
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Mortgaga Specialist
BMO
Brampton, ON
- Full-time
Provides input into the planning and implementation of operational programs.
Added 13 mins ago
AG
Assistant Store Manager
ADI Global
Toronto, ON
- $63,524 to $105,873 CAD / year
- Full-time
…about our culture of performance, customer service, team member development, and endless…
Added 13 mins ago
A
Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft program is seeking a Project Manager - Materials Control to join our Materials Control team based in Mirabel (Quebec, Canada), where you will work jointly with…
Added 13 mins ago
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Manager, Regional Product Management (Security Solutions)
Mastercard
Toronto, ON
- Full-time
Manager, Regional Product Management (Security Solutions)Overview
Added 13 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
Added 13 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
Added 13 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
Added 13 mins ago
Project Manager
DOF
Paradise, NL
Participate in Business Development and tender preparation activities as instructed by General Manager;
Added 13 mins ago
Engagement Analyst
Government of Alberta
AB
…engagement initiatives across the ministry. Reporting to the Manager, the position supports the planning, delivery and evaluation of engagement initiatives and contributes to effective…
Added 13 mins ago
HA
Banquet Manager
Hotel Arts Group
Calgary, AB
- Full-time
Hotel Arts is seeking a Banquet Manager to lead the planning and execution of exceptional banquet events. This hands-on leadership role is responsible for guest experience, operational…
Added 14 mins ago
I
Senior Account Manager
Innovex
Calgary, AB
- Full-time
Innovex Canada is seeking a commercially driven Senior Account Manager to grow revenue, expand market share, and strengthen customer relationships across the well construction and…
Added 14 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 14 mins ago
RM
Responsable du pôle Ingénierie/Engineering Area Manager
Rinker Materials
Saint-Eustache, QC
- Full-time
The Area Manager, Engineering in our Concrete Pressure Pipe Division is primarily responsible for the ongoing supervision, planning and development of Engineering and Estimating personnel,…
Added 14 mins ago
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Software Engineer I
Wayfair
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
…collaborative learning and meaningful work. With guidance from your manager, mentorship from a dedicated Tech Coach, clear development milestones, and exposure to applied AI tools, you’ll…
Added 14 mins ago
ST
Senior Product Manager
S4S Tech LLC
ON · Ontario, Canada
- Contract
Proven experience managing products throughout the product lifecycle, from planning and discovery through development, launch, and continuous improvement.
Added 29 mins ago
S
Senior Manager - Environmental Design and Approvals
SYSTRA
Toronto, ON
- Full-time
We are seeking highly motivated and enthusiastic candidates for the position of Environmental Design & Approvals Manager.

Customer Experience Associate

Calgary, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking solutions. Resolve customer concerns, promote banking products and services, support team effectiveness, and contribute to operational improvements.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Problem Resolution
Teamwork
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet Use

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Confidentiality
Issue Resolution
Escalation Procedures
Operational Procedures
Code Of Conduct And Ethics
Business Objectives
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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