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Added 6 mins ago
T
Project Manager - AJISS Performance Management
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Project Manager (PM) who will be responsible and accountable for the delivery of the assigned project, its business rhythm and all associated governance aspects…
Added 6 mins ago
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Senior Manager Information Security
TD
Toronto, ON
- Full-time
…domain operates with strong, consistent, and measurable control management practices. This role drives the creation, adoption, and continuous improvement of standards, procedures, and…
Added 6 mins ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Work with the Technology Project Manager, Business Analysts / Systems Analysts, and other team members to define metrics and performance goals for the application
Added 6 mins ago
T
Scrum Master I
TD
Toronto, ON
- Full-time
Works across the agile team (e.g., pod) to ensure required assessments, and information are accurate and update to date
Added 6 mins ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
You’ll be expected to work primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.
Added 6 mins ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
Currently enrolled in a relevant technology program, such as Computer Science, Engineering, Information Technology Management, Computing, etc.
Added 6 mins ago
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Manager - Supply Chain
MineSense
Vancouver, BC
- Full-time
The Manager, Supply Chain leads the planning, inventory, logistics, shipping and receiving activities that keep MineSense's manufacturing operations, field services, and customer…
Added 6 mins ago
CO
Manager of Operations Administration
City of St. Catharines
St. Catharines, ON
- Full-time
You’ll have the opportunity to work on everything from budgeting and process management to team leadership and problem-solving, while working closely with people across the organization. If…
Added 6 mins ago
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Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Bachelor’s degree in Business, Finance, Risk Management, Information Technology, Engineering, Computer Science, or a related discipline.
Added 6 mins ago
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Strategic Change Manager
BMO
AB · BC · Toronto, ON · BMOPLACE
- Full-time
Drives change management plans and activities from initiation to implementation & sustainment to achieve desired business results. Engages leaders, stakeholders and other impacted audiences…
Added 6 mins ago
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Private Banking Officer
BMO
London, ON
- Full-time
Analyzes data and information to provide insights and recommendations.
Added 6 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
Generalist, People & Culture - Canem SystemsReporting to the Manager, People & Culture (Industrial Construction), the Generalist, People & Culture - Canem Systems is responsible for…
Added 7 mins ago
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Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Full-time
Reporting to Clinical Manager, as a member of the interdisciplinary team you will deliver safe, effective, patient-centered, ethical and evidence-based nursing care to patients according to…
Added 7 mins ago
BH
Occupational Therapist, Rehabilitation
Bruyère Health
Ottawa, ON
- Part-time
Reporting to the Clinical Manager, you will be responsible for all aspects of occupational therapy treatment and care of patients.
Added 7 mins ago
BH
Registered Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Full-time
Reporting to the Clinical Manager, as a member of the interdisciplinary team, you will deliver safe, effective, patient-centered, ethical, and evidence-based nursing care according to scope…
Added 17 mins ago
BB
Store manager - retail
Bangla Bazaar Supermarket
Calgary, AB
- From $47 CAD / hour
- Full-time
- On-site
Added 22 mins ago
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Dietitian Degree
HealthCareersInSask.ca
Moosomin, SK
- Full-time
Job Description: Reporting to the Manager, the Dietitian – Degree provides medical nutrition therapy which includes screening, assessment, developing and implementing evidence-based care…
Added 22 mins ago
Project Engineer
Kiewit
Oakville, ON · Toronto, ON · Etobicoke, ON
…field and cost engineers. Do you have strong interpersonal and information management skills? In this role, you will be the main conduit of information between the construction manager and…
Added 22 mins ago
Product Specialist - Individual Insurance
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Hybrid - Canada, ON · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
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Added 22 mins ago
Consultant, Local Employee Experience - (Western Canada)
McDonald's Corporation
Toronto, ON
…Alberta, Manitoba or Ontario. Reporting to the Regional HR Manager, you will be a key member of the Eastern Regional Human Resources team, working in tandem with the National Human…
Added 22 mins ago
Senior Supervisor Construction
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Edmonton, AB · Hardisty, AB · AB · Calgary, AB
…delivery practices and Gibson Energy’s Operations Excellence Management System…
Added 22 mins ago
Bilingual Wealth Management Intern (Student/New Grad)
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Montreal, QC
We are looking for a Bilingual Wealth Management Intern (Student/New Grad Position) to join us.
Added 22 mins ago
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Project Controls Supervisor - Delivery Centre
Stantec
Fredericton, NB
- Full-time
Reporting to the Project Services Manager for Energy & Resources, the Project Controls Supervisor will play a key role in driving successful project delivery by leading a team that ensures…
Added 22 mins ago
Manager, Information and Dispute Resolution (Designated)
The Government of Nova Scotia
Halifax, NS
As the Manager, Information and Dispute Resolution, you will play an important leadership role in supporting the effective delivery of inquiry and dispute resolution services within the…
Added 22 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…

Customer Experience Associate

Calgary, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Customer Service
Compliance
Code of Conduct
Operational Excellence

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