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Added 8 mins ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 8 mins ago
SI
Millwright
Saputo Inc.
Saskatoon, SK
- Full-time
Our Saskatoon location is currently seeking a Licensed Millwright to join our dynamic team. In this role, you will be responsible for performing reactive, preventive, and predictive…
Added 8 mins ago
EP
Operational Controls Manager
Embrace Pet Insurance
NB · Chiasson Office, NB
- Full-time
…career advancements. Some offerings are dependent upon the location of where you work and can include the…
Added 8 mins ago
EI
Geotechnical Project Manager
Egis in Canada
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 8 mins ago
L
Program Manager - Risk and Supplier Relationship Management
lululemon
Vancouver, BC
- Full-time
Reporting to the Director, Procurement – Strategy & Analytics, the Program Manager, Risk and Supplier Relationship Management (Responsible Procurement) plays a critical role in embedding…
Added 9 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 9 mins ago
LD
3D Animator - Talent Pool (2026 Opportunities)
Liquid Development
Remote, Canada
- $70,000 to $80,000 CAD / year
- Full-time
- Remote
Working closely with the Animation Director and Project Manager
Added 9 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Carleton Place, ON
- Part-time
Added 9 mins ago
FC
Advertising Specialist
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Added 9 mins ago
SC
Team Leader – Ecology & Biodiversity (Pacific Region)
SLR Consulting
Kamloops, BC · Kelowna, BC · Vancouver, BC
- Full-time
…strategy. They partner with other regional Team Leaders, Practice Manager, and Practice Leader to translate strategy into execution, leading team performance and building a cohesive,…
Added 12 mins ago
PH
Restaurant manager
Pizza Hut
St. John's, NL
- From $35 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 14 mins ago
M
General store manager
Maxi
Montréal, QC
- From $72,100 CAD / year
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 23 mins ago
Ops Support Rep Shipment Resolution - Burnaby - Temporary
Purolator
Burnaby, BC
Audit arrivals and communicate any delays to the Unit Manager and Regional Retail Manager
Added 23 mins ago
AR
Hospitality Manager
Atria Retirement Canada - Westhaven
Winnipeg, MB · MB-Winnipeg
- Full-time
Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
Added 23 mins ago
HR
Data & Business Intelligence (BI) Analyst
Hopewell Residential
Calgary, AB
- Full-time
Reporting To: Senior Manager, Innovation & Technology
Added 23 mins ago
CC
Retail Shift Leader
Canna Cabana
Welland, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 31 mins ago
SI
Food services manager
Sula Indian Restaurant
Vancouver, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 38 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…Track Kafka topics and validate system health using Cloudera Manager. Monitor application performance and availability (OPRA Lambdas, AWS…
Added 38 mins ago
L
9 month contract | Assistant Manager, Guest Experience | Orchard Park
lululemon
Kelowna, BC
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 38 mins ago
NN
Sales Support Manager - Montreal (m/f/d)
Nordex North America
Montreal, QC
- Internship
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
Added 38 mins ago
C
Conseiller(ère) en Gestion de changement
CGI
Montreal, QC
- Full-time
Added 38 mins ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 38 mins ago
SI
Millwright
Saputo Inc.
Saskatoon, SK
- Full-time
Our Saskatoon location is currently seeking a Licensed Millwright to join our dynamic team. In this role, you will be responsible for performing reactive, preventive, and predictive…
Added 38 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 38 mins ago
Manager, Office Services & Facilities
Miller Thomson
Toronto, ON
We are looking for a Manager, Office Services & Facilities to join the team in our Toronto Office!

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
Detail oriented
MS Office
Word
Excel
Outlook
Banking solutions
Relationship building
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
Customer Service
MS Office
Excel
Word
Outlook
Administration
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Professional Development
Banking Solutions

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