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Added 10 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
ON · Ontario, Canada
- Full-time
…billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 10 mins ago
IW
Manager, Mortgage Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 10 mins ago
WC
(CAN) OMNI Department Manager
Walmart Canada
Lloydminster, AB
- Full-time
Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the…
Added 10 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(can) staff pharmacist
Walmart Canada
Whitchurch-Stouffville, ON
- Contract
Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs. Ensure that Pharmacy is open and operational during…
Added 10 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Joliette, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
CR
Active Living Aide - Casual
COGIR Real Estate
Toronto, ON · Etobicoke, ON
- Part-time
Reporting to the Active Living Manager, the Active Living Aide assists in the planning, organization and implementation of meaningful programs for the residents.
Added 10 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Alma, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Kirkland, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
SF
Service Desk Agent
Simon Fraser University
Vancouver, BC
- Full-time
Provides comprehensive customer service for the Service Desk, serving as the first point of contact between IT Services and clients, including students, faculty, researchers, and staff,…
Added 10 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
AB · Edmonton, AB
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 10 mins ago
WC
Customer Service Manager
Walmart Canada
Oakville, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
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Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
As a Software Development Manager, you will lead a collection of skilled, friendly people from all over the world and collaborate with business owners to build a clear roadmap of priorities…
Added 11 mins ago
FH
Social Worker, Acute & Sub-acute Care
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Chilliwack, BC
- Part-time
Reporting administratively to the Manager, Health Services and clinically to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical…
Added 11 mins ago
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Staff Accountant, Private Client Services
KPMG
Vancouver, BC
- Full-time
…to provide Canadian and U.S. personal, estate, and trust tax services for high-net-worth and ultra-high-net-worth clients. You will interact with clients, KPMG member firms around the…
Added 11 mins ago
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Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Business Portfolio Manager role is responsible for leading and supporting key portfolio management activities across the SLGI portfolio. The role involves end-to-end portfolio oversight…
Added 26 mins ago
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- Full-time
You’re driven to do meaningful work to help people reach their life goals by providing strong planning and financial advice.
Added 26 mins ago
EG
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Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 40 mins ago
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Accounting Manager I
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Added 41 mins ago
Maintenance Control Planner (Vancouver)
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…International Airport in Richmond. Reporting to the Maintenance Manager, the Maintenance Control Planner is responsible for ensuring technical dispatch of Company aircraft; Provide…
Added 41 mins ago
Maintenance Control Planner (Vancouver)
Pacific Coastal Airlines
Richmond, BC
…International Airport in Richmond. Reporting to the Maintenance Manager, the Maintenance Control Planner is responsible for ensuring technical dispatch of Company aircraft; Provide…
Added 41 mins ago
Maintenance & Asset Manager
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Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Added 41 mins ago
CC
Assistant Project Manager
CGI Constructors
Mississauga, ON
- Full-time
We currently have an opportunity open for an experienced Assistant Project Manager in our Toronto office.

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
Detail oriented
MS Office
Word
Excel
Outlook
Banking solutions
Relationship building
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
Customer Service
MS Office
Excel
Word
Outlook
Administration
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Professional Development
Banking Solutions

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