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Added 4 mins ago
RG
Vice-président(e), tarification / VP, Underwriting
Reinsurance Group of America, Incorporated
Toronto, ON · Montreal, QC · Canada, Toronto, RGA Re
- Full-time
L’anglais est requis en raison de la nécessité de communiquer régulièrement avec des partenaires internes, des parties prenantes et des clients anglophones situés à l’extérieur du Québec.
Added 18 mins ago
UT
1255 - ORTHOPHONISTE / SPEECH LANGUAGE PATHOLOGIST (AFFICHAGE EN CONTINU)
Ungava Tulattavik Health Center
Kuujjuaq, QC
- Temporary
Doit être membre de l’Ordre professionnel des orthophonistes et audiologistes du Québec;
Added 18 mins ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
Added 18 mins ago
DG
Fixed Operations Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
…brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington,…
Added 18 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
Manage accounts receivables and procedures as may be required at the Quebec Rental Board
Added 18 mins ago
T
PLM Business Analyst
Techso
Montreal, QC
- Full-time
…written, as you will collaborate with colleagues and clients in Quebec, elsewhere in Canada, and internationally, including English-speaking…
Added 18 mins ago
KB
Order Picker
Kent Building Supplies
Moncton, NB
- Part-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 18 mins ago
S(
Territory Sales Manager (Montreal, Quebec)
SDI (North America), Inc.
Montreal, QC
- Full-time
Added 18 mins ago
IS
Engineer-in-Training, Platform Systems
Irving Shipbuilding
Dartmouth, NS
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 18 mins ago
T
PLM Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Professional proficiency in both French and English, as you will collaborate with colleagues and clients in Quebec, elsewhere in Canada, and internationally;
Added 18 mins ago
T
PLM Technical/Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Professional proficiency in both French and English, as you will collaborate with colleagues and clients in Quebec, elsewhere in Canada, and internationally;
Added 18 mins ago
TH
Appeal Case Manager, Quality Assurance and Continuous Improvement-1
TELUS Health
Toronto, ON
- Full-time
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or…
Added 18 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
Added 32 mins ago
A
Specialiste Qualité - Produits Electroniques
Actalent
MB · Saint-Laurent, MB
- $30 to $45 CAD / hour
- Contract
Added 32 mins ago
A
Ingénieur Qualité Fournisseurs / Supplier Quality Engineer
Actalent
MB · Saint-Laurent, MB
- $40 to $60 CAD / hour
- Contract
Numéro du permis d'agence de placement de personnel : AP-2000486 (Canada Québec)
Added 33 mins ago
UO
Urban Outfitters Brand Ambassador
Urban Outfitters
Montreal, QC
- Part-time
This position is located at 1246 Ste. Catherine St. W., Montreal, Quebec, H3G1P1 Canada
Added 33 mins ago
1
Packer
17f3997b-cf29-4fb6-870e-662bde99b8dd
Mansonville, QC
- Up to $28.1 CAD / hour
- Full-time
Located in Mansonville, Quebec, the responsibilities of the packer are as follows:
Added 47 mins ago
ET
[REPOST] S-26-018 | Student Supervisor
Eastern Townships School Board
Cowansville, QC
- $24.8 to $26.98 CAD / hour
- Full-time
Added 47 mins ago
ET
T-26-156 Secondary Teacher- Math & Science
Eastern Townships School Board
Cowansville, QC
- $54,119 to $105,432 CAD / year
- Contract
Hold (or be in the process of obtaining) a valid Quebec teaching authorization: teaching certificate (brevet d’enseignement), a teaching permit, or a provisional authorization.
Added 47 mins ago
ET
S-26-071 | Educator in a school setting [Replacement]
Eastern Townships School Board
Sutton, QC
- $25.83 to $29.8 CAD / hour
- Full-time
Diplomas obtained outside Québec must be accompanied by a comparative evaluation issued by the Ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI). Reviews from other…
Added 47 mins ago
ET
S-26-075 | Educator in a school setting
Eastern Townships School Board
Waterloo, QC
- $25.86 to $29.83 CAD / hour
- Full-time
Diplomas obtained outside Québec must be accompanied by a comparative evaluation issued by the Ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI). Reviews from other…
Added 47 mins ago
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S-26-070 | Handicapped Student Attendant
Eastern Townships School Board
Knowlton, QC
- $25.11 to $26.78 CAD / hour
- Full-time
Added 47 mins ago
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Packer
NexKemia
Mansonville, QC
- Full-time
Located in Mansonville, Quebec, the responsibilities of the packer are as follows:
Added 47 mins ago
R-
Fashion Associate (Part time) - Bayshore Shopping Centre
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Part-time
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands -…
Added 47 mins ago
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Fashion Associate (Seasonal - Part time) - Outlet Collection Winnipeg
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Part-time
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands -…

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
Detail oriented
MS Office
Word
Excel
Outlook
Banking solutions
Relationship building
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
Customer Service
MS Office
Excel
Word
Outlook
Administration
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Professional Development
Banking Solutions

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