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Added 2 mins ago
R
Software Engineer
Rates.ca
Toronto, ON
- Contract
RATES.CA GROUP LTD. is one of Canada’s fastest-growing technology companies. We help Canadians make informed financial decisions through product comparisons, original content, and…
Added 2 mins ago
A
Senior Accountant
Armco
Halifax, NS
- Full-time
The Senior Accountant is responsible for preparing accurate and timely financial information to support reporting, operational planning, and strategic decision-making across the…
Added 2 mins ago
LG
Accounting Manager
Lawen Group
Halifax, NS
- Full-time
As a key member of our Finance Team, the Accounting Manager is responsible for ensuring the financial health, accuracy, and integrity of a diverse portfolio of real estate, construction,…
Added 2 mins ago
IH
Bookkeeper
Impact HR
Calgary, AB
- Contract
Reporting to the Controller, the Bookkeeper is responsible for accurate financial records and supporting the organization’s day-to-day accounting operations. Key responsibilities include…
Added 2 mins ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
…activities, event support and general office administration, financial and related accounting responsibilities. Duties also include department communications providing event and department…
Added 2 mins ago
CC
Senior Commercial Services Administrator 3 - Union
Coastal Community
Nanaimo, BC · Parksville, BC · BC · Courtenay, BC
- Full-time
We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Senior Commercial Services Administrator,…
Added 2 mins ago
CC
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
- Full-time
We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good,…
Added 2 mins ago
T
SAP Finance Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
- Full-time
Assess the financial implications of adjacent process designs, including revenue recognition, intercompany activity, inventory valuation, fixed assets, and period close.
Added 17 mins ago
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Manager, FP&A
Flywheel
Toronto, ON
- Full-time
…aligned with company objectives. Develop, maintain, and enhance financial models that provide forward-looking views of revenue, margin, and client…
Added 17 mins ago
OH
Lead, Performance, Accountability & Funding Allocation
Ontario Health | Santé Ontario
Mississauga, ON
- Full-time
A premium defined benefit pension plan, ensuring long-term financial security
Added 17 mins ago
FR
US Corporates - Senior Credit Analyst, Utilities & Midstream - Toronto
Fitch Ratings
Toronto, ON
- Full-time
…supplementary credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its…
Added 17 mins ago
SA
Operational Finance and Administrative Development Coordinator
Search and Rescue Volunteer Association of Canada (SARVAC)
Paradise, NL
- Full-time
This position plays an important role in developing, integrating, and maintaining the financial and administrative processes that support HWF emergency operations across Canada.
Added 17 mins ago
A
Governance Administrator
Aplin
Calgary, AB
- Contract
Assist with budget tracking, expense management, and general financial administration.
Added 17 mins ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
2-5 years of experience in financial services, investment management, wealth management, or a related field.
Added 18 mins ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
Experience in mutual funds or financial planning (an asset).
Added 18 mins ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
…preparation of the annual budget, reporting, capital planning and financial performance of the…
Added 18 mins ago
IG
Marketing Project Manager
Insight Global
Toronto, ON
- $45 to $56 CAD / hour
- Contract
· Financial services or banking industry experience
Added 18 mins ago
K
Senior Compliance Associate - Automation & Systems
Kraken
Canada
- Full-time
…years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial…
Added 18 mins ago
WC
Senior Advisor to the CEO
Workers Compensation Board of Manitoba
Winnipeg, MB
- Full-time
Oversees the development of the operating budget for the office; maintains budgetary/financial records; monitors expenditures; and ensures the preparation of quarterly variance analysis,…
Added 18 mins ago
RD
Associate
RBC Dominion Securities
Calgary, AB
- Full-time
…organizations with tailored wealth management solutions, sound financial planning, and trusted investment advice. Driven by its vision to be the first choice for wealth management services,…
Added 18 mins ago
ML
FT Payroll Analyst
Manitoba Liquor & Lotteries Corporation
Winnipeg, MB
- Full-time
Assist payroll manager with year-end responsibilities, including pension file, adjustments and reconciliation; T4 processing; taxable benefits and financial reporting.
Added 18 mins ago
B
SCM Operations Category Management Advisor
Brunel
Calgary, AB
- $60 to $80 CAD / hour
- Contract
Added 18 mins ago
SL
Accounting Generalist
Supported Lifestyles
Calgary, AB
- $53,841.82 to $64,661.44 CAD / year
- Full-time
…you’ll work collaboratively with Accounting Assistants, an Accountant, and a Contract Specialist to help support the financial and operational needs of the…
Added 18 mins ago
AS
Senior Accountant, Financial Reporting
ATCO Structures
Calgary, AB
- Full-time
ATCO Structures & Logistics is seeking a Senior Accountant, Financial Reporting, to join our team on a full-time permanent basis and an opportunity to work with an incredible team of…
Added 18 mins ago
AT
Director of FP&A
Avenir Talent Partners
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…also setting the standard for how the business thinks about financial performance. The successful candidate will be expected to develop a strong financial culture across the organization,…

Customer Experience Associate

Calgary, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Customer Experience
Retail Banking
Transaction Processing
MS Office
Customer Relations
Operations
Compliance
Code of Conduct
Professional Development
Administrative Skills
Time Management
Communication Skills
Banking Solutions

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