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Added 2 mins ago
CG
General Manager (Food Services) 2 year contract
Compass Group Canada
Burnaby, BC
- Full-time
We are seeking an experienced and dynamic General Manager to oversee the operations. The ideal candidate will be responsible for managing all aspects of the operation, ensuring a high level…
Added 2 mins ago
WC
self checkout attendant
Walmart Canada
Leamington, ON
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 2 mins ago
MO
Inventory Coordinator
Martin-Brower of Canada Co.
Baie-D'Urfé, QC
- $55,000 to $63,000 CAD / year
- Full-time
Physically review all on-hold product to verify accuracy, identify and address issues to the Warehouse Manager and to Corporate Office
Added 2 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Kindersley, SK
- Full-time
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Added 2 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kindersley, SK
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 18 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kindersley, SK
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 18 mins ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
…training and mentorship, you can grow into a Business Development Manager role or explore other exciting opportunities across Manulife in Banking, Insurance, Marketing, or Product…
Added 18 mins ago
LU
Social Media Coordinator
Love Ur Curls®
Mississauga, ON
- Full-time
Reporting to the Brand Manager, you’ll own day-to-day social content execution across our key platforms, from trend spotting and ideation through filming, editing, publishing and…
Added 18 mins ago
OB
Senior Sales Consultant
Olympic Building Centre
Winnipeg, MB
- Full-time
Reporting to the Olympic Homes General Manager, this position will work with the Sales Team to ensure each customer enjoys the experience of designing and building the home of their dreams.
Added 18 mins ago
KH
Manager, Revenue Growth Management (RGM)
Kraft Heinz
Toronto, ON
- Full-time
Manager, Revenue Growth Management (RGM) at a glance...
Added 18 mins ago
MI
Product Manager (Healthcare)
Maarut Inc
Toronto, ON
- Contract
Senior product management experience for complex digital health or enterprise integration products, including product vision, strategy, roadmaps, feature prioritization, backlog management,…
Added 18 mins ago
FH
Basin Glacial Waters - Concierge
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Meet booking quotas, promote hotel services and spa amenities, and develop product knowledge to assist with treatment selection and retail sales.
Added 18 mins ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
Added 18 mins ago
Product Owner Sr
Dayforce
Canada
5+ years’ experience as a Product Owner or Program Manager
Added 18 mins ago
A
Creative Production Manager
Article
Vancouver, BC
- $93,000 to $104,000 CAD / year
- Full-time
We are a team of 5 reporting into our Manager, Virtual Production. You won't be managing direct reports - you’ll be our go-to project management and operational systems wizard working…
Added 18 mins ago
Sales Associate
Laura Canada
Red Deer, AB
…client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with…
Added 33 mins ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
The Manager, Software Development leads the newly formed engineering team delivering the Image & Fax Aviator Platform. This first-line manager will recruit, onboard, coach, and directly…
Added 33 mins ago
BG
Service Writer
Brandt Group of Companies
Edmonton, AB
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Added 33 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Tsawwassen, BC
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 33 mins ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Vancouver, BC
- $60,000 CAD / year
- Full-time
…and regional operations, partnering closely with the Field Manager to deliver consistent…
Added 47 mins ago
TH
General Warehouse Associate : Various Shifts (between 5:00AM - 2:30AM) & Days (Weekdays & Weekends) AVRO FDC/SFC
The Home Depot
Canada
- Full-time
…such as loading, unloading, sorting, staging and transporting…
Added 47 mins ago
TH
Receiving Associate Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality…
Added 47 mins ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 47 mins ago
R
Principal Program Manager- Identity & Trust
Remitly
Burnaby, BC
- Full-time
We are looking for a Principal Program Manager, Technical to join our Verification Program team within the Identity & Trust organization. In this role, you will own and drive programs that…
Added 47 mins ago
T
Customer Experience Associate
TD
Burnaby, BC
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…

Customer Experience Associate

Duncan, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 26, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Duncan, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Banking solutions
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Customer Service
Relationship Management
Compliance
Code of Conduct
Operational Excellence
Professional Development

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