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Added 1 min ago
RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
…and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join…
Added 1 min ago
ML
Maintenance Stockroom Controller
Maple Leaf Foods Inc
Port Perry, ON
- $47,000 to $69,000 CAD / year
- Full-time
…Maintenance Stock room. The incumbent will report to the Maintenance Manager. The incumbent will be responsible for ensuring that parts and supplies are ordered, received, and issued for…
Added 1 min ago
ES
Analyste d’affaires - Business Analyst - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Equans is looking for a Business Analyst in Montreal!
Added 1 min ago
CL
Service Coordinator (Temporary position)
Comairco, LLC
Laval, QC
- Full-time
Reporting to the Assistant Service Manager, the Service Coordinator will be responsible for:
Added 1 min ago
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Change Manager
Aplin
AB · Edmonton, AB
- Contract
Our client is looking for a Change Manager to join their eService Tech project as we move into the next phase of the rollout across operations.
Added 1 min ago
S
Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
…Optical components, modules and Integrated Systems, providing services from design concept, through prototype design and testing, process development, assembly and test innovation, to…
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H
Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
…into sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across…
Added 1 min ago
RC
Technology M&A Due Diligence Manager
RSM Canada
Toronto, ON
- Full-time
RSM is seeking an Technology M&A Due Diligence Manager to join the Deal Services (DS) practice. This is an exciting opportunity to join an established, nationally award-winning practice…
Added 1 min ago
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Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
…Microelectronic, Optical components and Integrated Subsystems, providing services from design concept, through prototype design and testing, process development, assembly and test…
Added 1 min ago
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Community Associate
Regus
Ottawa, ON
- Full-time
…customers…so that your customers can focus on running their…
Added 1 min ago
KC
Vice-President (Sr. Manager), Corporate Finance
KPMG Canada
Toronto, ON
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 1 min ago
BH
Property Representative 2 (Indigenous Land Services)
BC Hydro
Vancouver, BC
- $104,800 to $112,800 CAD / year
- Full-time
…risks and budgets; provides direction and instructions to Legal Services for preparation of real estate agreements and/or documentation required to complete objectives; acts as an expert…
Added 1 min ago
LH
Program Support Worker
Lookout Housing and Health
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 min ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Help Cogent customers and prospects by positioning our services for new business by leveraging the global network footprint that includes commercial and retail buildings, carrier neutral…
Added 16 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
As a Business Support Assistant, you will support a fast-paced portfolio by providing a variety of business and administrative services, including support for human resources hiring…
Added 16 mins ago
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Senior Manager, Turnaround & Restructuring
KPMG
Vancouver, BC
- Full-time
KPMG Turnaround & Restructuring offers a comprehensive range of restructuring and turnaround services. We provide guidance on financial restructuring and insolvency matters for companies…
Added 31 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James Ltd.
Toronto, ON
- Full-time
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth…
Added 31 mins ago
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Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
Collaborate with cross-functional teams to define business and technical requirements, establish reusable platform capabilities and integrate enterprise data, applications and third-party…
Added 31 mins ago
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Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 31 mins ago
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District Manager
Sunlife Québec
Quebec, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 31 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 31 mins ago
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Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
…into sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across…
Added 31 mins ago
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SEO Strategist (Search & AI Visibility)
McCANN Canada
Toronto, ON
- Full-time
Translate research and analysis into clear roadmaps, actionable recommendations, prioritized implementation plans, and measurable business outcomes.
Added 31 mins ago
TH
Product Manager
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.
Added 31 mins ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and…

Customer Experience Associate

Burnaby, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions

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