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Added 27 mins ago
NB
Business Development Manager National Bank Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager within the National Bank Insurance Distribution team means acting as a strategic partner to support the growth of our various distribution…
Added 27 mins ago
NB
Senior Manager Commercial Credit Risk
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Manager Commercial Credit Risk at
Added 27 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.
Added 28 mins ago
CO
26- 131 Senior Manager, Corporate Real Estate & Land Strategy
City of Maple Ridge
Maple Ridge, BC
- $149,715.56 to $178,232.81 CAD / year
- Full-time
SENIOR MANAGER, CORPORATE REAL ESTATE & LAND STRATEGY
Added 28 mins ago
ET
Technical Program Manager
Envision Technology Solutions
Toronto, ON
- Full-time
We are seeking an experienced Technical Program Manager / Technical Program Lead to drive the integration capabilities into the Client ecosystem. The successful candidate will lead complex…
Added 28 mins ago
RC
Manager, Value Creation
RSM Canada
Toronto, ON
- Full-time
The Manager, Value Creation Advisory leads day‑to‑day execution of value creation engagements, supporting clients in identifying and realizing value across transactions. The role manages…
Added 28 mins ago
A
Directeur de service/Directrice de service
Agéco
Montreal, QC
- Full-time
Added 28 mins ago
GL
Branch Manager
goeasy Ltd.
Grande Prairie, AB
- Full-time
…credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way - offering…
Added 28 mins ago
SS
Manager, Financial Planning and Analysis
Sooke School District 62
Victoria, BC
- $48,899 to $61,124 CAD / year
- Full-time
Reporting to the Director of Finance, the Manager, Financial Planning and Analysis is responsible for district budgeting, forecasting, financial analysis, and the supervision and…
Added 28 mins ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
A&W Restaurants in Edmonton, AB, is seeking a Restaurant Manager to start immediately at our Bonnie Doon Mall location.(#167 8330-82 Ave, Edmonton, AB)
Added 28 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…consulting engagements to drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department…
Added 28 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 28 mins ago
GL
Store Manager
goeasy Ltd.
AB · Edmonton, AB
- Full-time
…improve their quality of life, and take steps toward stronger financial standing. If you’re passionate about making a difference, join us and be part of a team that empowers people to…
Added 28 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 28 mins ago
IH
Manager | Clinical Operations | Withdrawal Management
Interior Health Authority
Vernon, BC
- Full-time
The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Clinical Operations…
Added 28 mins ago
S
Grocery Manager
Sobeys
Ottawa, ON · Kanata, ON
- Full-time
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 28 mins ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
…distributors - solving critical procurement, supply chain, and financial workflow pain points that have plagued the construction industry for decades. With proven product-market fit,…
Added 43 mins ago
QP
Analyst, Investments
QuadReal Property Group
Toronto, ON
- Full-time
…role is responsible for contributing to the preparation of financial and market analysis, underwriting models, and presentation materials (written and graphic) to support senior management…
Added 43 mins ago
T
Customer Experience Associate- Whistler, BC
TD
Whistler, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 43 mins ago
T
University of Victoria Networking Event - October 29 2026
TD
Victoria, BC
- Full-time
TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector,…
Added 43 mins ago
FH
Business Analyst
Fraser Health
Surrey, BC
- Full-time
Strong knowledge of financial planning, forecasting, budgeting, variance analysis, and reporting, including an understanding of Generally Accepted Accounting Principles (GAAP).
Added 57 mins ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Climate Action, you will support with developing and executing Aritzia’s decarbonization…
Added 57 mins ago
A
Director of Finance
Altis
Toronto, ON
- $130,000 to $155,000 CAD / year
- Full-time
…its Senior Leadership Team. This is an opportunity to shape financial strategy while supporting quality care and services for…
Added 57 mins ago
A
Accounting Supervisor
Altis
Toronto, ON · North York, ON
- $37 to $45 CAD / hour
- Contract
Are you an experienced accounting professional who enjoy improving processes, and driving financial accuracy? Our client, an established organization in the services industry, is seeking a…
Added 1 hour ago
CI
Manager Corporate Finance
CultureSmith Inc.
Calgary, AB
- Full-time
As Manager, Corporate Finance, you'll play a key leadership role within TARA's Accounting and Finance team, overseeing financial operations across Canadian and US entities while supporting…

Customer Experience Associate

Burnaby, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions

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