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Added 12 mins ago
MS
Human Resources Coordinator
Marinus Services
Halifax, NS
- Full-time
Reporting to Manager, HR & Payroll, you will help coordinate recruitment and onboarding, maintain employee records, respond to routine HR inquiries and support employee programs.…
Added 12 mins ago
CG
Operations Manager
Compass Group Canada
Smithers, BC
- Full-time
Now, If You Were To Come On Board As An Operations Manager, We’d Ask You To Do The Following For Us
Added 12 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Val Caron, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 12 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Timmins, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 12 mins ago
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Indirect Tax Manager - Canada
TikTok
Toronto, ON
- Full-time
Indirect Tax Manager will serve as the lead indirect tax resource for the Company's Canadian operations. This is a highly hands-on role responsible for managing the full spectrum of…
Added 12 mins ago
AC
Financial Analyst
ATS Corporation
Cambridge, ON
- $64,000 to $88,000 CAD / year
- Full-time
…Systems team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within…
Added 12 mins ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
We are partnering with a leading, global industrial manufacturer to support their search for a Corporate Account Manager to represent their business across British Columbia, with a primary…
Added 12 mins ago
J
Senior Account Manager, Media
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager, Media based in Canada.
Added 12 mins ago
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Client Manager
OpenText
Richmond Hill, ON
- Full-time
Client Manager's (CM) at OpenText are part of a global team of highly skilled and entrepreneurial professionals who understand that their clients are experiencing unprecedented change. Your…
Added 12 mins ago
TP
Manager, Real Estate Operations
Toronto Pearson International Airport
Toronto, ON
- Full-time
…with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners,…
Added 29 mins ago
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Manager of Payroll and Benefits (Global)
Jobgether
Canada
- $110,000 to $140,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of Payroll and Benefits (Global) based in Canada.
Added 29 mins ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 29 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
Added 42 mins ago
ES
Medical Manager, Rare - Canada (Field)
EMD Serono, Inc.
Mississauga, ON
- Full-time
In your role as Medical Manager, Rare Tumours, you will shape and deliver the medical affairs strategy for the therapeutic area, advancing scientific understanding of our products and…
Added 42 mins ago
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Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
Headquartered in the United Kingdom, proSapient employs over 300 people across four global locations in London, Raleigh, Toronto, and Lisbon. Our growth and innovation have been recognized…
Added 42 mins ago
W
Scheduler
Webuild
Toronto, ON
- Full-time
…worldwide representing more than 125 nationalities, we are a global player with Italian roots, specializing in complex infrastructure, innovative and sustainable works that improve lives.…
Added 42 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
…with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners,…
Added 42 mins ago
A&
Store Manager
Abercrombie & Fitch Co.
Toronto, ON
- Full-time
…committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive…
Added 42 mins ago
CH
NIGHT AUDIT - 1 YEAR CONTRACT
Crescent Hotels & Resorts
Saint John, NB
- Contract
Are you a night owl with a passion for hospitality? Delta Hotels by Marriott Saint John is seeking a Night Manager to join our team in Saint John, NB, Canada.
Added 42 mins ago
H
Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
…infrastructure, technology and the energy transition. As part of HDR’s Global Mining Practice, you’ll help clients safely and responsibly advance, operate and close mining assets. Our…
Added 42 mins ago
H
Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
…infrastructure, technology and the energy transition. As part of HDR’s Global Mining Practice, you’ll help clients safely and responsibly advance, operate and close mining assets. Our…
Added 42 mins ago
AG
Site Labour Relations Advisor
Aecon Group Inc.
Fort Saskatchewan, AB
- Full-time
…America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions…
Added 43 mins ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 43 mins ago
C
Sales Associate
Claire's
Barrie, ON
- $17 USD / hour
- Part-time
As a global fashion brand rooted in self-expression, creativity, and fun, we bring the latest trends in accessories and professional piercing services to life through engaging retail…
Added 43 mins ago
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Global Mining Practice Business Development Leader
HDR
Victoria, BC
- Full-time
…infrastructure, technology and the energy transition. As part of HDR’s Global Mining Practice, you’ll help clients safely and responsibly advance, operate and close mining assets. Our…

Customer Experience Associate

Burnaby, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions

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