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Added 4 mins ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: WIC Administrative Assistant - Office & Administrative Specialist Senior
Added 4 mins ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Development Associate is a front-line, revenue-generating role focused on growing Arbitration Place’s client base. The Associate will generate new leads, respond to and convert…
Added 4 mins ago
MI
Associate Director, Business Data Office, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
In this role, you will assist the Business Data Office – Client Data Team fulfilling mandate of ingesting and maintaining static data for clients, Data Migration and remediation, solution…
Added 4 mins ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Dean, and in collaboration with Associate Deans and Chairs/Directors as applicable, the Director, Administration (DA) is responsible for the management of the…
Added 4 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- $30 USD / hour
- Contract
Bilingual French Inbound Customer Engagement Associate needed for a 4 month contract opportunity with SAP Canada located in Vancouver, BC.
Added 4 mins ago
MR
Entry-Level Sales Associate
Motion Recruitment
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This position is HYBRID and will be based in Toronto. You will be required to work in the office 4 days a week. You do NOT need previous recruiting experience to be successful here.
Added 4 mins ago
AI
Facilities & Custodial Associate
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $17 to $23 CAD / hour
- Full-time
The Facilities & Custodial Associate is responsible for maintaining clean, sanitary, organized, and welcoming environments across designated AIMA locations and affiliated properties. This…
Added 4 mins ago
TG
Assistant Surveyor
Trillium Guideway Partners
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Primarily field-based, with some office work for data processing.
Added 4 mins ago
C
Technical Expert, Engineering - EWIS Integrator
Cyient
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
CATIA V5, including applicable electrical workbenches, ENOVIA, and MS Office; knowledge of NX and Teamcenter is an asset.
Added 4 mins ago
SL
Junior / Associate Family Lawyer
Smedstad Law
AB · Edmonton, AB
- Full-time
We're looking for a compassionate and motivated Junior / Associate Family Lawyer with some litigation experience and a genuine interest in helping people navigate family law matters.
Added 4 mins ago
C
Senior Facilities Manager
CBRE
Richmond, BC
- Full-time
Experience managing large commercial office portfolios, critical facilities, healthcare, life sciences, industrial, technology, or corporate campus environments.
Added 4 mins ago
TU
Undergraduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…database and web-based programs and performs general routine office…
Added 4 mins ago
SG
Assurance - Senior Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Full-time
Working with a high degree of independence, the Senior Associate leads assigned engagements and complex file sections, reviews the work of junior team members, prepares accurate…
Added 4 mins ago
M
Kubernetes Engineer (Container security and GKE focus)
Mehbooba
ON · Ontario, Canada
- Contract
…Certified Kubernetes Security Specialist (CKS), Certified Terraform Associate or other relevant security certifications (i.e. CISSP,…
Added 4 mins ago
LM
Hardware Engineer - Electrical
Lockheed Martin
Ottawa, ON
- Full-time
The role of the Hardware Engineer Associate is important in fulfilling the strategic roadmap goals of Lockheed Martin Canada Inc (Lockheed Martin). The candidate will work with the…
Added 4 mins ago
S
Senior Process Designer
Sedgman
Vancouver, BC
- Full-time
…engineering. This person will be based out of our Vancouver…
Added 4 mins ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
This role requires you to work from the SHN office (Tech Ave) a minimum of four days a week (one day allowed to work remote).
Added 4 mins ago
R
Transaction & Leasing Project Manager
Raise
Calgary, AB
- Full-time
A strategic initiative is underway to optimize our clients Real Estate portfolio, encompassing both corporate office locations and retail branches across Alberta. Given the complex,…
Added 5 mins ago
Onsite Medical Representative
Amazon
Cambridge, ON
…the Wellness Specialist (WS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally,…
Added 19 mins ago
R
Community Associate
Regus
Ottawa, ON
- Full-time
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you…
Added 19 mins ago
TA
Inside Sales Representative
Tempest Aviation Group - Aircraft & Parts Sales
Kelowna, BC
- Full-time
We’re hiring: Sales Associate, Tempest Aviation Group (Kelowna, BC)
Added 19 mins ago
TC
Business intelligence & Data Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 20 mins ago
GI
Retail Marketing Specialist
Garmin International, Inc.
Cochrane, AB
- Full-time
You’ll be part of something big. Every associate is encouraged to think big and share their ideas, which is why our office supports an open-door policy. We’re continuing to grow year over…
Added 49 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Mississauga, ON
- Full-time
…service, specific expertise, and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty, and convenience services to…
Added 49 mins ago
CI
In Process QA Associate
Curaleaf International
Brampton, ON
- Full-time
We're looking for an In Process QA Associate to join our Quality Assurance team in Brampton.

Customer Experience Associate

Burnaby, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions

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