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Added 4 mins ago
WI
Junior EIT geotechnical engineering
WSP in Canada
Victoria, BC
- Full-time
Assist with construction monitoring, inspections, observations, and materials testing to support quality project delivery.
Added 4 mins ago
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RF Test Engineer
Sanmina
Ottawa, ON
- Full-time
…innovation, to volume manufacturing.Â We are extremely proud to partner with our customers enabling their product through the full product lifecycle. At AMT, you will work on some of the…
Added 4 mins ago
ES
Maintenance Manager - Surrey, BC
Equans Services Canada & US
Surrey, BC
- Full-time
Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings,…
Added 4 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Vaughan, ON
- Full-time
Contribute to quality assurance by reviewing deliverables for compliance and accuracy.
Added 4 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Toronto, ON
- Full-time
Contribute to quality assurance by reviewing deliverables for compliance and accuracy.
Added 4 mins ago
TC
IT Asset Specialist
TMC Canada
Montreal, QC
- Full-time
…assets, configuration data, ownership, reconciliation, data quality, end-of-life management and asset…
Added 4 mins ago
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Financial Analyst
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Montreal, QC
- $85,000 to $100,000 CAD / year
- Full-time
Investigate and resolve data quality and operational issues
Added 4 mins ago
MC
Director of Events
My Catering Group
Ottawa, ON
- Full-time
My Catering Group is a locally owned food and beverage company and the event partner at some of the region’s most remarkable venues: the Canadian Museum of History, the Canadian War Museum,…
Added 4 mins ago
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ITAM Risk, Process and Operational Expert
Akkodis
Montreal, QC
- Contract
…governance stakeholders to improve control effectiveness, data quality, accountability, and operational…
Added 4 mins ago
WI
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WSP in Canada
Kitchener, ON
- Full-time
Develop and maintain project standards, piping material specifications, valve specifications, and equipment datasheets that drive consistency and quality across projects.
Added 4 mins ago
WI
Senior Project Engineer
WSP in Canada
AB · Edmonton, AB
- Full-time
…vendors, and field execution to deliver safe, practical, high-quality engineering…
Added 4 mins ago
MI
Associate Director, Business Data Office, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
At MUFG Investor Services, we partner with some of the world’s most sophisticated public and private funds to help them operate with confidence and scale. We bring together fund…
Added 4 mins ago
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Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
- Participates in the AS9100/ISO9001/IATF quality management system requirements Refine and enhance processes by applying continuous improvement and key Lean manufacturing/production…
Added 4 mins ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
…over 20,000 successful applications to date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor…
Added 4 mins ago
TC
Big Data Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 4 mins ago
RE
Bilingual Business Analyst (Eng/French)
RONELLE EXPEDITING CORP
Toronto, ON
- Contract
…Bank’s transformation. This role supports the timely delivery, quality, resiliency, and operational excellence of hardware deployments by coordinating activities across Branch, Project…
Added 4 mins ago
J
Senior Manager, Integrated Marketing
Jobgether
Canada
- $105,000 to $134,700 CAD / year
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Manager, Integrated Marketing based in Canada.
Added 4 mins ago
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MaAnalytics, GWM -nager, CWM
Scotia Wealth Management
Toronto, ON
- Full-time
Promote strong quality assurance and data governance practices across the team's analytical work and deliverables.
Added 4 mins ago
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Senior Adaptive Designer
Marks
Toronto, ON
- $82,000 to $92,000 CAD / year
- Full-time
Partner closely with Creative Directors, Team Leads, Project Managers, and Production Artists to ensure quality and timely delivery.
Added 4 mins ago
WI
Electrical Design Technician
WSP in Canada
Ottawa, ON
- Full-time
Participate in a fully integrated team environment with continuous coordination among electrical, mechanical, architectural, and trade partner groups.
Added 4 mins ago
SI
Conseiller(ère) principal(e) en gestion des actifs / Senior Advisor, Asset Management & Operational Efficiency
Systemex Industries Conseils
Montreal, QC
- Full-time
Support project managers and technical teams in mandate execution, including reviewing technical deliverables to ensure quality and alignment with client expectations.
Added 4 mins ago
WI
Lead Mechanical Engineer, Resources
WSP in Canada
Toronto, ON
- Full-time
Develop and maintain project standards, piping material specifications, valve specifications, and equipment datasheets that drive consistency and quality across projects.
Added 4 mins ago
LT
Copywriter
Leo Toronto
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $85,000 CAD / year
- Full-time
As a Copywriter, you will support and sometimes lead the creative vision for our projects, ensuring high-quality visual output that aligns with our brand identity and objectives. You will…
Added 4 mins ago
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Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 4 mins ago
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Facilities Compliance Coordinator | Fixed term 18 months
Kenvue
Guelph, ON
- Full-time
…Facilities department activities, ensuring compliance with safety, quality, and GMP requirements. This role is responsible for coordinating facility operations, maintenance programs,…

Customer Experience Associate

Burnaby, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 4, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions

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