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Added 11 mins ago
LL
Business Operations Manager - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
Administration: Maintain efficient administrative processes to support the sales and commercial teams, including order processing, invoicing queries, and customer inquiries.
Added 11 mins ago
ER
Senior Fleet Operations Manager
Empire Roofing
Georgetown, ON
- Full-time
…Operations, Service, Production, Finance, Health & Safety, and Branch Leadership…
Added 11 mins ago
R
Assistant Branch Manager - Mobile
RBC
Truro, NS
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 27 mins ago
T
Customer Experience Associate
TD
Vaughan, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 27 mins ago
FG
Roofer Journeyman and Foreman (production and service)
Flynn Group of Companies
St. John's, NL
- Full-time
We are seeking experienced Roofer Foremen to join our branch in St. John's, Newfoundland!
Added 41 mins ago
AR, Credit and Collection Supervisor
AFD Petroleum
Edmonton, AB
…Receivable team, set the standard for AR practices across our branch network, and report to our Corporate…
Added 1 hour ago
T
Customer Experience Associate
TD
Red Deer, AB
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
AE
Branch Representative
Avenir Energy
Sydney Indian Reserve No. 28A, NS
- Full-time
The Branch Representative is critical to the smooth, efficient operation of Avenir Energy’s local branches. In this role, you will oversee various administrative and operational tasks that…
Added 1 hour ago
Recreation Supervisor 2, Aquatics
CityofOttawa
Ottawa, ON
Completion of 3 year degree in Recreology, Leisure Studies, Physical Education, Business Administration, Arts or related field
Added 1 hour ago
Legal Assistant, Advanced Projects and Traffic Office
Government of Alberta
Calgary, AB
…identify and implement improved and alternative approaches to the administration of criminal…
Added 1 hour ago
Resource Governance Advisor
Government of Alberta
AB
Within the IPS division, the Enterprise Strategic Operations (ESO) Branch is accountable for enterprise IT reporting, project management, and IMT communications, training, and outreach.…
Added 1 hour ago
GL
Branch Manager (12-month contract)
goeasy Ltd.
Chatham-Kent, ON · Chatham, ON
- Contract
Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products.
Added 2 hours ago
CO
Recreation Supervisor 2, Aquatics
City of Ottawa / Ville d’Ottawa
Ottawa, ON
- Full-time
Completion of 3 year degree in Recreology, Leisure Studies, Physical Education, Business Administration, Arts or related field
Added 2 hours ago
T
Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
T
Customer Experience Associate
TD
Cochrane, AB
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
Coordinator, Accounting Services
City of Regina
Regina, SK
Typically, the knowledge, skills and abilities are obtained through the completion of a University Degree in Commerce/Administration and recognized accounting designation such as a CPA or…
Added 2 hours ago
Strategic Planner, Learning & Engagement
Government of Alberta
AB
The Learning and Engagement (L&E) Branch in the Public Service Commission (PSC) designs and delivers training and recognition programs for the Alberta Public Service (APS) to help the…
Added 2 hours ago
EC
Financial Services Associate
East Coast Credit Union
Halifax, NS · NS · Dartmouth, NS
- Full-time
Participate in branch meetings, sales huddles, and training programs to stay current on procedures and product knowledge.
Added 3 hours ago
R
Assistant Branch Manager
RBC
Surrey, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 3 hours ago
P
Maintenance Coordinator
Penske
Boucherville, QC
- Full-time
The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency,…
Added 3 hours ago
T
Personal Banking Associate Trainee - Future Opportunities
TD
Milton, ON · Oakville, ON
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 3 hours ago
T
Customer Experience Associate
TD
Thornbury, ON
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 3 hours ago
Manager, Investigations and Compliance
The Government of Nova Scotia
Halifax, NS
…provides operational and program management of Immigration Branch program integrity operations. His/her mandate is to demonstrate leadership, direction, and guidance on matters of program…
Added 3 hours ago
C
Client Relationship Manager
CACEIS
Montreal, QC
- Full-time
…clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the…
Added 4 hours ago
Advisor, Strategic Planning
Alcohol and Gaming Commission of Ontario
Toronto, ON
Corporate Affairs, Policy, Planning and Projects Division / Strategic Planning, Prioritization and Corporate Performance Branch

Customer Experience Associate

Cochrane, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Cochrane, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Operational Excellence
Compliance
Code of Conduct
Professional Development

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