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Product Manager, Services - CABHI
Baycrest
Toronto, ON
- Internship
Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s…
Added 1 min ago
DL
Program Manager (Automotive Manufacturing)
DBG Limited
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
We are seeking a Program Manager to lead automotive tooling and manufacturing programs from launch through production. This role manages cross-functional automotive projects including…
Added 1 min ago
GC
Gérant Adjoint de Magasin/Assistant Store Manager
GameStop Canada
Quebec, QC
- $17.85 to $22 CAD / hour
- Full-time
We're looking for a talented Assistant Store Manager to join our team at our Les Galeries de la Capitale location in Quebec, QC. The Assistant Store Manager work hand-in-hand with the Store…
Added 1 min ago
KB
Opportunities for Department Manager
Kent Building Supplies
Halifax, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
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Supervisor, Nutrition Services
Kensington Health
Toronto, ON
- Full-time
Plans and makes recommendations to improve department functions, program and procedures with Manager and Dietitian.
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Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
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Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
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Overnight Freight Associate: Part Time - AIRDIRE
The Home Depot Canada
Airdrie, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 1 min ago
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Facilities Operations Assistant
EFW Radiology
Calgary, AB
- Full-time
Reporting to the Facilities Manager, the Facilities Operations Assistant supports the day-to-day operations and maintenance of EFW clinical and administrative facilities. Working closely…
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Senior Relationship Manager, Real Estate, SME- EN
RBC
Blainville, QC
- Full-time
New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
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Senior Craft Recruiter
PCL Construction
Edmonton, AB
…you’ll have the opportunity to collaborate with the workforce manager and project teams to assess skilled craft labour requirements for active…
Added 1 min ago
HR
Warranty Field Lead
Hopewell Residential
Calgary, AB
- Full-time
This is a hands-on lead role that combines customer care, problem-solving and team collaboration. You'll support the day-to-day operations of the Warranty field team, help resolve homeowner…
Added 1 min ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Temporary
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
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Field & Infusion Nurse (RN - Casual Hours)
Cencora
Summerside, PE
- Part-time
…position offers healthcare providers with continuous education and support with regards to the diseases and therapies they are managing Individuals must be able to adapt to a fast paced and…
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League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
The League Manager runs a Brodie location end to end. On game night, you own the room: captains, players, fans, spectators and drop-in players. You're accountable for the crew and for every…
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Clinical Sales Representative - Future Opportunity
Intuitive
Edmonton, AB
- Full-time
…think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest…
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Managed Services, Service Delivery Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC · Quebec, QC
- Full-time
…needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic…
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Assistant Manager, Guest Experience | Whistler Village
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BC · British Columbia, Canada
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Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Added 16 mins ago
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TDS Operations Analyst III
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Toronto, ON
- Full-time
Support strategic initiatives: Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
Added 16 mins ago
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TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 16 mins ago
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Director of Knowledge Management - NAMER
Ashby
Canada
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I’m Allie, Head of Support at Ashby. 👋 Knowledge is one of the most important levers we have for delivering a great customer experience. Our knowledge ecosystem shapes how customers learn…
Added 16 mins ago
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Bylaw Enforcement Officer
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Penticton, BC
- Full-time
Reporting to the Bylaw Services Manager (or designate) the Bylaw Enforcement Officer (BEO) performs administrative, inspectional, and regulatory work to enforce bylaws relating to property…
Added 16 mins ago
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Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 16 mins ago
LD
Product Manager, Digital Health (14 month contract)
Loblaw Digital
Toronto, ON
- Full-time
We are looking for a Product Manager, Digital Health to help shape and deliver digital experiences that make healthcare more accessible and easier to navigate for Canadians.

Customer Experience Associate

Cochrane, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Cochrane, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Operational Excellence
Compliance
Code of Conduct
Professional Development

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