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Added 10 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Execute more complex transactions and overrides accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s)…
Added 10 mins ago
S
Food Safety Program Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Added 25 mins ago
LC
Level 3 - Maintenance Fully Skilled (Straight Shift - Nights & Weekend)
Linamar Corporation
Guelph, ON
- Full-time
Skyjack supplies construction rental companies globally with quality engineered, simple, and reliable access and telehandler equipment. Initially started as a scissor lift manufacturer in…
Added 25 mins ago
EB
Store Manager - Le Labo- Full time - Vancouver, CA
ELC Beauty LLC
Vancouver, BC
- Full-time
…the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first…
Added 40 mins ago
Operator 2, Bakery Canada 1
Aspire Bakeries
Hamilton, ON · Ancaster, ON
…operation, workflow continuity, and compliance with food‑safety and quality standards. This role is essential in maintaining line efficiency, operational accuracy, and product…
Added 40 mins ago
Tech 3, FSQA
Aspire Bakeries
Hamilton, ON · Ancaster, ON
With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around…
Added 40 mins ago
Operator 1, Bakery Canada 1
Aspire Bakeries
Hamilton, ON · Ancaster, ON
With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around…
Added 55 mins ago
PH
Registered Nurse Mental Health Program Enhanced Orientation Initiative
Providence Healthcare
Vancouver, BC
- Full-time
Our Mental Health Program is a global leader in the treatment of complex mental health disorders, and the largest integrated mental health program in British Columbia. Here, you’ll be part…
Added 1 hour ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
Collaborate with the Site Leader to ensure delivery of site targets and uphold LPS standards throughout the facility.
Added 1 hour ago
CU
Managing Director, Regulatory Enablement
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
…funded, in part, by Alberta credit unions and invested in high-quality, liquid…
Added 1 hour ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
…develop and maintain effective security detections, improve alert quality, support threat detection activities, and contribute to the overall maturity of security monitoring…
Added 1 hour ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 1 hour ago
T
Customer Experience Associate
TD
Dawson Creek, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 1 hour ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are…
Added 1 hour ago
CU
Managing Director, Finance & Operations
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
…Fund is financed by Alberta credit unions and invested in high-quality, liquid…
Added 2 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 2 hours ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
Prioritize and manage own workload in order to deliver quality results and meet timelines
Added 2 hours ago
T
Customer Experience Associate
TD
AB
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 2 hours ago
A
Production Worker
Agropur
Woodstock, ON
- Part-time
Assist line leader to ensure prompt start-ups
Added 2 hours ago
A
Production Associate
Agropur
Woodstock, ON
- Full-time
Assist line leader to ensure prompt start-ups
Added 2 hours ago
GW
Analyst, Risk Advisory
George Weston Limited
Toronto, ON
- Full-time
…the ERM program; but rather, are identified and managed in line with the Trust’s Risk Appetite Statement and within approved risk tolerances. The results of the ERM program are used, in…
Added 2 hours ago
S
Cycle Counter
Sysco
Winnipeg, MB · Sysco Winnipeg
- Full-time
Perform quality checks on date-sensitive, slow-moving, and obsolete items.
Added 3 hours ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 3 hours ago
HR
Operations Specialist
Harry Rosen
Vancouver, BC · Oakridge Shopping Centre
- Full-time
Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years…
Added 3 hours ago
CG
Banquet Chef - C Hotel
Carmen's Group
Hamilton, ON
- $50,000 to $60,000 CAD / year
- Full-time
Overseeing banquet food preparation, execution, and presentation for events of all sizes, ensuring consistency and quality

Customer Experience Associate

Cochrane, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Cochrane, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Operational Excellence
Compliance
Code of Conduct
Professional Development

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