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Added 10 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Guelph, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 10 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…growth outcomes for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the…
Added 10 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 10 mins ago
M
Senior Manager Delivery - Electrification Team (Construction)
Mace
Toronto, ON
- Full-time
Manages the development and implementation of goals, objectives, policies, procedures, and work priorities for
Added 10 mins ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 10 mins ago
P
Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-001)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Project Manager – Security Systems Integration
Added 10 mins ago
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District Sales Executive
Expeditors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…business results. This position reports to the District Sales Manager, whom is based in Mississauga,…
Added 10 mins ago
DG
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Dennis Group
Mississauga, ON
- Full-time
…concept through bidding, construction, and start-up. As a Project Manager, your responsibility is to ensure each project’s scope, cost and schedule are successfully met. Our projects are…
Added 10 mins ago
TE
Sales Manager
Talentfoot Executive Search
Montreal, QC
- Full-time
…technology organization. Reporting to the Vice President of Business Development, the Field Sales Manager will lead a team of 3 to 5 Account Executives responsible for driving new business…
Added 10 mins ago
FL
Account Manager
Fuze Logistics Services Inc
Montreal, QC
- Full-time
We are seeking a dynamic and results-oriented Senior Account Manager to join our team. This role will be responsible for managing and nurturing relationships with our key clients, ensuring…
Added 10 mins ago
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Specialist, Designated Sales Associate - Denim
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Toronto, ON
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 10 mins ago
BH
Sales Associate
Baywest Homes
Calgary, AB
- Full-time
…and passionate team supported by strong values, meaningful development, competitive rewards, and a healthy work–life balance. Here, your story matters, and we’re excited to help you write…
Added 10 mins ago
UO
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer, Innovate Calgary
University of Calgary
Calgary, AB
- Full-time
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer
Added 10 mins ago
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Area Sales Manager
Baywest Homes
Calgary, AB
- Full-time
…Homes is excited to announce that we are seeking an Area Sales Manager to join our team. This individual will champion proactive solutions, streamline processes, and inspire a…
Added 10 mins ago
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P&O Business Partner
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Bolton, ON · BOL-Mars Canada Inc.
- Full-time
As P&O Business Partner you will be a trusted advisor to the Factory Site Line Manager and Supply Chain Leadership Team, partnering to deploy regional and functional people priorities…
Added 10 mins ago
Team Lead - Business Banking - West New Brunswick
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NB · Fredericton, NB
…coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch…
Added 10 mins ago
C
Senior Account Manager
Citylitics
Toronto, ON
- Full-time
Citylitics is hiring a proactive, analytical, and commercially driven Senior Account Manager reporting to the Director of Account Management.
Added 10 mins ago
Industrial Cybersecurity Senior Consultant 1
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…wide range of duties, including onsite assessments, customer relationship management, compliance and standards reviews, security architecture analyses, plan development, and technology…
Added 11 mins ago
S
Sales Consultant Trainee
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ON · Sysco Southwestern Ontario
- Full-time
…onboarding/training. The candidate will work closely with the District Sales Manager (DSM), handling assigned responsibilities while gaining hands-on experience through training and…
Added 11 mins ago
Sales Representative, Local Media, Halifax
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Halifax, NS
…your local clients. Reporting directly to the Regional Sales Manager, you will be responsible for the…
Added 25 mins ago
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(CAN) Optician, Single Licensed
Walmart
Cold Lake, AB
- Full-time
This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
Added 25 mins ago
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Territory Sales Manager
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Regina, SK
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…foundation of sustainable growth. We are looking for a motivated, relationship-driven Territory Sales Manager (TSM) to join our Saskatoon team and help expand our market…
Added 41 mins ago
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Team Lead - Business Banking - West New Brunswick
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Fredericton, NB
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…coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch…
Added 41 mins ago
R
External Funding Program Administrator - PART TIME
Raise
Burnaby, BC
- Part-time
Part time assignment : The hours will be determined by the hiring manager based on the workload. Typically workload will remain 15 hours per week approx including additional hours from time…
Added 41 mins ago
LC
Beauty Manager, Hourly Full Time Day
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Woodstock, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager

Customer Experience Associate

Cochrane, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Cochrane, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution
Discretion
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Operational Excellence
Compliance
Code of Conduct
Professional Development

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