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Added 3 mins ago
V
Director, Marketing
veritree
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
…You will also collaborate closely with our Forest, Customer Success, Outbound, and Sales…
Added 3 mins ago
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Information Technology Audit Manager (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
As an Information Technology Audit Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 3 mins ago
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Cyber Generalist, Manager
PwC
Toronto, ON
- Full-time
…experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse…
Added 3 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 3 mins ago
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Account Manager I
TD
Burlington, ON
- Full-time
…within the commercial equipment finance business. As an Account Manager, you will partner with an experienced and knowledgeable Account…
Added 3 mins ago
T
Machine Learning Engineer II
TD
Toronto, ON
- Full-time
Build scalable machine learning frameworks across multiple delivery teams where success is measured by adoption, reliability, developer productivity, and long‑term maintainability
Added 3 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Added 18 mins ago
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Regional Operations Manager, Cleaning Services
BGIS
MB · Manitoba, Canada
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…
Added 18 mins ago
T
Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
Manager, Compliance Monitoring & Testing is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 18 mins ago
MF
Client Service Associate London, ON
MD Financial Management | Gestion financière MD
London, ON
- Full-time
The Client Service Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed /…
Added 18 mins ago
ES
Implementation Manager - ECP, Grants
Euna Solutions
ON · Oakville, Ontario
- Full-time
The Implementation Manager is responsible for guiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings deep grants knowledge, a…
Added 18 mins ago
Project Manager - Marine Works
Pomerleau
Montreal, QC
As an experienced Project Manager in the Civil & Infrastructure team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million…
Added 18 mins ago
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CLIENT SUPPORT COORDINATOR - Ottawa and Kingston
BDC
Kingston, ON · Ottawa, ON
- Full-time
…projects to see further and to do things differently, to fuel the success of Canadian…
Added 18 mins ago
Tax Administrator, Scotiatrust - Ottawa, ON
Scotiabank
Ottawa, ON
Discusses tax rules and tax elections with the Tax Officer, Associate Tax Officer and/or Manager, Taxation, and assess client tax situations, performs detailed analysis, undertakes research…
Added 18 mins ago
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Facility Manager III
BGIS
Mississauga, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 18 mins ago
LG
Gestionnaire de test / Test Manager
Lionbridge Games
Brossard, QC
- Full-time
…clients. Les cas de tests doivent être envoyés dans la langue du…
Added 18 mins ago
OS
Client Success Manager
OneTEAM Sports Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re looking for a Client Success Manager to join our team in the Greater Toronto Area (GTA). The Client Success Manager will manage and grow key client relationships throughout the GTA,…
Added 18 mins ago
LR
Insurance Account Manager
Leap Recruitment Partners
Vaughan, ON
- Full-time
As a Commercial Account Manager, you will play an integral role in the success of the brokerage. From handling daily requests to policy renewals, you’ll focus on building and nurturing…
Added 18 mins ago
PC
Workforce Transformation Manager (HR Transformation)
PwC Canada
Ottawa, ON
- Full-time
…talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients…
Added 33 mins ago
HI
Personal Lines Account Manager, Retail
HUB International
Brantford, ON
- Full-time
…adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do…
Added 48 mins ago
RB
Senior Manager, Treasury Solutions – Corporate, Transaction Banking (SWO)
Royal Bank of Canada
Burlington, ON
- Full-time
As a Senior Manager, Treasury Solutions with RBC’s Treasury Solutions Corporate Coverage team, you will be responsible to proactively provide advice and enable clients to leverage RBC’s…
Added 1 hour ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
Together, we own our company, our future, and our shared success.
Added 1 hour ago
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Senior Estimator
Buttcon
Vancouver, BC
- Full-time
We believe in the power of teamwork, taking action, building for the long term, and sharing in our collective success. We care deeply about the work we do, the people we work with, and the…
Added 1 hour ago
HB
Business Development Manager, Wealth Channel - Southwestern Ontario
HomeEquity Bank
London, ON
- Full-time
The Business Development Manager is responsible for growing referral business in an assigned territory by building strong relationships with referral partners and clients. The role manages…
Added 1 hour ago
Outreach Worker
Connective
Coquitlam, BC
This position will provide assistive outreach support to client(s) referred to Connective by our funders to enable their adjustment to, and success with life in the community.

Customer Experience Associate

Red Deer, AB, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Red Deer, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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