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Added 4 mins ago
MC
Financial Services Representative - Contract
Meridian Credit Union
ON · Maple, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 4 mins ago
AC
ESP Customer Manager
Aston Carter
Longueuil, QC
- $45 to $60 CAD / hour
- Contract
The Customer Manager (CM) serves as the primary commercial and operational focal point for customers enrolled in the Eagle Service Plan (ESP), a cost-guaranteed maintenance program for…
Added 18 mins ago
T
Senior Project Cost Specialist
Tiree
Ottawa, ON
- Full-time
…unparalleled success by providing tailored, innovative consulting services - ensuring every project is executed with precision and…
Added 18 mins ago
IR
Coordonnateur des opérations - Operations Coordinator
Ice River Sustainable Solutions
Lachute, QC
- Full-time
Relevant du directeur de l'usine, le candidat offrira des services généralistes et un soutien à l'usine, incluant les ressources humaines, la santé et la sécurité, ainsi que le soutien…
Added 18 mins ago
HB
Business Development Manager, Wealth Channel - Southwestern Ontario
HomeEquity Bank
London, ON
- Full-time
The Business Development Manager is responsible for growing referral business in an assigned territory by building strong relationships with referral partners and clients. The role manages…
Added 18 mins ago
GE
Internal Auditor, Technology Audit & Data Analytics
Gibson Energy
Calgary, AB
- Full-time
The Internal Auditor reports directly to the Senior Manager Internal Audit, Controls and Enterprise Risk. This role is responsible for delivering the organization’s risk-based Internal…
Added 18 mins ago
Senior Project Cost Specialist
Tiree
Ottawa, ON
…unparalleled success by providing tailored, innovative consulting services - ensuring every project is executed with precision and…
Added 18 mins ago
Senior Finance Business Partner
D2L
Vancouver, BC · Winnipeg, MB · Kitchener, ON · Toronto, ON
Reporting to the Manager, Corporate Financial Planning & Analysis, the Senior Finance Business Partner position will partner with the Professional Services and Support (PS&S) organizations…
Added 18 mins ago
Payroll Team Lead
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 18 mins ago
TD
Receptionist (Temporary, Part-Time)
The District of Sechelt
Sechelt, BC
- Part-time
…leave vacancy on a part-time basis. Under the direction of the Manager of Financial Services, the Receptionist is responsible for operating the switchboard, providing reception to the…
Added 18 mins ago
ER
Senior Fleet Operations Manager
Empire Roofing
Georgetown, ON
- Full-time
The Senior Manager, Fleet Operations provides leadership and direction to the Fleet Manager and fleet support personnel while partnering closely with Operations, Service, Production,…
Added 18 mins ago
B
Sr Application Software Developer
BMO
Toronto, ON · SCC
- Full-time
…scalable, secure, cloud-native applications leveraging AWS services, backend programming languages, and enterprise integration…
Added 18 mins ago
A
Business Project Manager
Alithya
QC · QC, Canada
- Full-time
Expérience en services-conseils, en services financiers, en assurance ou dans un secteur réglementé;
Added 18 mins ago
R
Assistant Branch Manager - Mobile
RBC
Truro, NS
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 18 mins ago
R
Senior Investment Funds Advisor
RBC
Vancouver, BC
- Full-time
As part of RBC Global Asset Management, PH&N Investment Services extends the 50+ year reputation of Phillips, Hager & North for exceptional client service, trusted advice and low fees. Our…
Added 33 mins ago
OH
Program Manager, Performance, Accountability & Funding Allocation
Ontario Health
Chatham-Kent, ON · Hamilton, ON · London, ON · Owen Sound, ON · Sarnia, ON · St. Catharines, ON · Stratford, ON · Waterloo, ON · Windsor, ON
- Full-time
The Program Manager is part of the Performance, Accountability and Funding Allocation (PAFA) team, leading high-impact performance, accountability, reporting and funding allocation work for…
Added 34 mins ago
TM
Client Service Project Manager - Financial Print (2nd Shift)
Toppan Merrill
Toronto, ON
- $20 to $40 CAD / hour
- Full-time
Toppan Merrill has an exciting opportunity for a Client Service Project Manager - Financial Print - 2nd Shift to join our #hybrid Toronto, ON team. In this role, you will provide…
Added 34 mins ago
T
IT Architect II
TD
Mississauga, ON · Toronto, ON
- Full-time
Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Added 34 mins ago
T
Senior Group Manager, Audit (ATH 1146)
TD
Toronto, ON
- Full-time
People Manager role that generally manages a team of Audit professionals / specialists
Added 34 mins ago
T
Customer Experience Associate
TD
Vaughan, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 34 mins ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
…supporting them in building and expanding a holistic financial services practice that includes life and health insurance and wealth products. You will contribute to the success of the…
Added 34 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Reviews new business initiatives and monitors existing initiatives to identify potential risk situations/ impacts; makes recommendations or escalates to the manager, as per guidelines.
Added 34 mins ago
B
Manager, Digital Strategy & Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
We are seeking a strategic and data-driven Manager, Digital Strategy & Insights to lead digital transformation initiatives and drive business growth through actionable insights. This role…
Added 34 mins ago
B
Personal Banking Associate
BMO
Oshawa, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 34 mins ago
AL
Contract & Sales Analyst
Air Liquide
Calgary, AB · AB · Coquitlam, BC · Richmond, BC · Winnipeg, MB
- Full-time
…efficiently. This position is a key liaison, connecting Sales, Finance, and Marketing. Primary responsibilities include maintaining data accuracy, ensuring pricing compliance, generating…

Customer Experience Associate

Red Deer, AB, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Red Deer, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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