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Added 3 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 3 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 3 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 3 mins ago
FH
Employed Student Nurse (ESN) - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $32.13 CAD / hour
- Other
Under the direction of the Manager, Clinical Operations (or designate) and a named practicing Nurse Practitioner (NP), practicing Registered Nurse (RN), or practicing Registered Psychiatric…
Added 3 mins ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
Reporting to the Bylaw Services Manager (or designate) the Bylaw Enforcement Officer (BEO) performs administrative, inspectional, and regulatory work to enforce bylaws relating to property…
Added 3 mins ago
UO
Events and Communications Assistant, Snyder Institute for Chronic Diseases
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Business Operations; the Events & Communications Assistant is responsible for assisting with the coordination, administration and planning of events, programming…
Added 3 mins ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
The Cumming School of Medicine invites applications for a Manager, Operations and Impact. This Full-time Fixed Term position is for approximately 6 months (based on length of grant…
Added 3 mins ago
LD
Product Manager, Digital Health (14 month contract)
Loblaw Digital
Toronto, ON
- Full-time
…ecosystem, with a focus on patient booking experiences, healthcare services and strategic digital health initiatives. The Product Manager will work closely with business stakeholders,…
Added 3 mins ago
A
Mental Health Support Worker - AgeCare Skypointe
AgeCare
Calgary, AB
- Part-time
As a key part of the interdisciplinary team and in collaboration with the Resident Care Manager, Social Worker and Occupational Therapist, you will provide behaviour & symptom support to…
Added 3 mins ago
R
Associate Managing Editor (French Services) (On Site)
Radio-Canada
Sherbrooke, QC
- Full-time
…will work closely with and under the supervision of the Senior Manager of News and Programming. This position is based in…
Added 3 mins ago
SI
Physiotherapist (casual), Transitional Health
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Bedford, NS
- Temporary
…longer require hospital care but need additional support and services before safely returning home or to their…
Added 3 mins ago
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PSW Personal Support Worker | Part Time
VIVA Retirement Communities
Vaughan, ON
- Part-time
Added 3 mins ago
SH
Chemical Scientist
Siemens Healthineers
Ottawa, ON
- Full-time
Under the supervision of the Manager, Program Management, the Chemical Scientist develops, improves, validates chemical processes and direct materials for production of new and existing…
Added 3 mins ago
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General Sales Manager - Ottawa
Trane Technologies
Ottawa, ON
- Full-time
Trane is looking for a dynamic and compassionate General Sales Manager for our Ottawa, ON office, committed to delivering business results and continually fostering employee engagement. You…
Added 3 mins ago
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Senior Specialist, Digital Marketing Corporate Communications (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 3 mins ago
FH
Cardiac Rhythm Devices Technologist - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $40.26 to $50.29 CAD / hour
- Other
Under the direction of the Manager or Supervisor, performs pacemaker analysis and programs pacemakers to correct values/optimal settings within clinics, operating rooms or various areas of…
Added 3 mins ago
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Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 3 mins ago
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Account Manager
Mentimeter
Toronto, ON
- Full-time
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 3 mins ago
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Product Manager
Linedata
Toronto, ON
- Full-time
The Linedata Capitalstream Product Manager is responsible for managing Capitalstream product capabilities throughout the product lifecycle from initial concept and market research through…
Added 3 mins ago
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2600002545 - Registered Nurse
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Ajax, ON
- Full-time
Reporting to Manager of 2 North Medicine, the successful candidate will be responsible for assessing, planning implementation and evaluating nursing care and practice activities in a…
Added 3 mins ago
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Senior Marketing Manager
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- $100,000 to $130,000 CAD / year
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Added 4 mins ago
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Senior Project Manager, Capital Planning and Redevelopment
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Mississauga, ON
- Full-time
Position: Senior Project Manager, Capital Planning and Redevelopment
Added 18 mins ago
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Cognizant
Mississauga, ON
- Full-time
We are seeking a highly experienced IT Delivery Manager to serve as the strategic liaison between client stakeholders and global delivery teams. In this role, you will be responsible for…
Added 18 mins ago
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- Full-time
…Search, Consent Management, Analytics, Personalization and AI services and many more to…
Added 18 mins ago
BP
Page - On-Site
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Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing advice on banking products to customers. Identify customer needs to recommend appropriate solutions and resolve concerns using standard operating procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Customer Service
Retail Banking
Administration
Time Management
Communication
Problem Solving
Compliance
Code of Conduct
Professional Development
Teamwork
Operational Excellence

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