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Added 9 mins ago
EB
Community Growth Associate
EP Boards
Toronto, ON
- $55,000 to $75,000 CAD / year
As a Community Growth Associate, you'll drive growth within the member companies that already know and value Assemble. You'll research and map each account in your Practice to see who is…
Added 9 mins ago
BB
Associé(e) principal(e) des ventes au détail / Senior Retail Sales Associate
Best Buy Canada
Canada
- Full-time
1 à 2 ans d’expérience dans la vente au détail
Added 9 mins ago
Product Owner, Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
Each role will focus on a different part of the business and member experience, with opportunities across areas like Quote & Buy, Home & Auto Insurance Products, Digital Policy Service,…
Added 9 mins ago
TT
Coordonnateur/Coordonnatrice, Temps plein, Winners Place Laurier
The TJX Companies, Inc.
Quebec, QC
- Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 9 mins ago
Warehouse Associate
Sonepar
Vaughan, ON
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 24 mins ago
Seasonal Retail Sales Associate, Mont-Royal
Bell
Montréal-Est, QC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 24 mins ago
Seasonal Sales Associate, Cornerstone
Bell
Fort Saskatchewan, AB
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 24 mins ago
RB
Associate
Royal Bank of Canada
Guelph, ON
- Full-time
Partner with the Client Experience Associate to execute, manage, and audit your Investment Advisor’s contact service plan
Added 24 mins ago
RB
Investment Associate - Trading & Administration
Royal Bank of Canada
Oakville, ON
- Full-time
…to join our leading wealth management firm as an Investment…
Added 39 mins ago
2I
Windows System Administrator
2iSolutions Inc.
Regina, SK
- Contract
Certifications (Preferred): Microsoft Certified: Windows Server Hybrid Administrator Associate, MCSE, MCSA, VMware VCP, or CompTIA Security+. Soft Skills: Strong analytical and root-cause…
Added 39 mins ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 39 mins ago
SB
Sales Associate
Staples Business
AB · Red Deer County, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 39 mins ago
SI
Sales Associate-Print&Services
Staples Inc.
AB · Red Deer County, AB
- Part-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Added 39 mins ago
W
Health and Beauty Team Associate
Walmart
Olds, AB
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 39 mins ago
W
(CAN) General Merchandise Assistant Manager
Walmart
Edmonton, AB
- Full-time
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines…
Added 39 mins ago
W
(CAN) Regulated Pharmacy Technician
Walmart
New Minas, NS
- Full-time
…who need it and the prescription is released to the correct customer or…
Added 39 mins ago
W
(CAN) Fashion Associate
Walmart
Fort St. John, BC
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 39 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Kindersley, SK
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 39 mins ago
W
(CAN) Front End Checkout Team Associate - Part time
Walmart
Victoria, BC
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 39 mins ago
GE
Database Administrator (Temporary)
Greater Essex County District School Board
Windsor, ON
- Full-time
…related discipline, or an equivalent combination of education and experience as approved by the…
Added 54 mins ago
TH
Pro Account Sales Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
…store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department.…
Added 54 mins ago
R
Investment Associate - Trading & Administration
RBC
Oakville, ON
- Full-time
…to join our leading wealth management firm as an Investment…
Added 54 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 54 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 1 hour ago
SA
Team Member
SSP America
Mississauga, ON
- Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Commercial Banking
Client Facing

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