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Added 7 mins ago
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Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations…
Added 7 mins ago
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Personal Trainer, Vancouver
Equinox
Vancouver, BC
- Full-time
…how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s…
Added 22 mins ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
- Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement
Added 37 mins ago
Director, Offensive Security
Varicent
Toronto, ON
…stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index,…
Added 51 mins ago
Strategist, Enterprise
BrainStation
Toronto, ON
…technology closely and you can explain what they mean for a business leader. Working across our teams, you will support discovery, help shape engagements, contribute to workshops, produce…
Added 51 mins ago
Senior Strategist, Enterprise
BrainStation
Toronto, ON
…across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on…
Added 51 mins ago
Manager, Enterprise
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Toronto, ON
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Account Executive, Enterprise
BrainStation
Toronto, ON
…in consulting, strategy, advisory, or professional services business development is a…
Added 51 mins ago
Electrician
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Participate in development of trade related preventative maintenance tasks and procedures.
Added 51 mins ago
Foreperson, Water Treatment Operations
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Support the development of operator technical skills; planning training, mentoring, and encouraging operational and certification development for all operations staff.
Added 51 mins ago
Instrumentation Technician
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Participate in development of trade related preventative maintenance tasks and procedures.
Added 52 mins ago
GC
Facility Preservation Engineer – Civil
Global Cellulose Fibers
Grande Prairie, AB
- Full-time
…Preservation Engineer. Reporting to the Maintenance Reliability Leader, the position is responsible to maintain and to protect Global Cellulose Fibers Mill assets to ensure reliability of…
Added 1 hour ago
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Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
You have 5+ years of industry experience in software development in Java, service-oriented architectures, and cloud computing (AWS preferred).
Added 1 hour ago
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Outside Sales Representative – UniFirst Canada
UniFirst
Montreal, QC
- Full-time
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 Team Partners who serve 300,000 business customer locations throughout…
Added 1 hour ago
EI
Technical Lead, Sustaining (CDU)
Ecolab Inc.
Calgary, AB
- Full-time
…Product Management and Project Management teams to translate business priorities into executable engineering plans while leading cross-functional efforts across mechanical, electrical,…
Added 1 hour ago
LK
Interim Director, Human Resources
LHH Knightsbridge
Calgary, AB
- Contract
…performance management, compensation and benefits, organizational development, culture, compliance, and succession planning. The ideal candidate will be a “people-first” leader that…
Added 1 hour ago
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Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
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AB · Edmonton, AB
- Full-time
…our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are…
Added 1 hour ago
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FSQA Manager - Contract
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Winnipeg, MB
- Contract
As the leader of the FSQA team, the FSQA Manager is accountable for the execution of the Food Safety and Quality Assurance programs at the facility. The Manager is a key member of the…
Added 1 hour ago
ML
FSQA Supervisor (Afternoons)
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Winnipeg, MB
- Full-time
As a key leader on the FSQA team, the FSQA Supervisor is responsible for ensuring the Quality Assurance and Food Safety programs and protocols are executed effectively at the facility. By…
Added 1 hour ago
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Director, Health, Safety, & Organizational Resilience
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Saint John, NB
- Full-time
Success in this role will require a leader who can influence, build trust across diverse stakeholder groups, navigate competing priorities, and create shared accountability for safety…
Added 1 hour ago
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Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions - we are a community that values safety, people, passion,…
Added 1 hour ago
Facility Preservation Engineer – Civil
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Grande Prairie, AB
…Preservation Engineer. Reporting to the Maintenance Reliability Leader, the position is responsible to maintain and to protect Global Cellulose Fibers Mill assets to ensure reliability of…
Added 1 hour ago
Vibration Technician
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Added 1 hour ago
FOH Management - General Manager
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Calgary, AB
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 1 hour ago
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Purchasing Administrative Assistant
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Campbell River, BC
- Full-time
Prepare and modify documents including correspondence, emails, reports, department processes, drafts and logs from clients, business partners, and vendors

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to bank procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Code of Conduct
Ethics
Administration
Time Management
Communication Skills
Banking Solutions
Retail Banking

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