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Added 13 mins ago
BC
Director of Real Estate
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
…support senior leadership as a trusted contributor and drive business development across Ottawa and Eastern…
Added 13 mins ago
R
Field Service Technician - Laval, QC
Rivian
Laval, QC
- Full-time
…including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed…
Added 13 mins ago
A
Talent Management Consultant
Accenture
Calgary, AB
- Full-time
Lead engagements with senior level clients to co-create solutions at the intersection of people, organization, business, and technology
Added 13 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
There will never be a typical day at Accenture Song, but that's why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in…
Added 13 mins ago
W
Software Development Engineer in Test, Evisort AI
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and…
Added 13 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 13 mins ago
T
AVP Business Operations - BWI Technology
TD
Toronto, ON
- Full-time
$160,000 - $200,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 13 mins ago
T
Customer Experience Associate
TD
Dawson Creek, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 13 mins ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
Partner with LAKA Sales, Strategic Partners, and ISO channels to structure credit solutions, negotiate underwriting terms, and support business growth while maintaining sound risk…
Added 27 mins ago
Civil Engineer-in-Training, Municipal Engineering
WSP
AB · Edmonton, AB
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 27 mins ago
C&
Associate Lawyer
Clyde & Co
Vancouver, BC
- Full-time
Attending B.C. or other Canadian Bar Association events for the purpose of professional and business development opportunities.
Added 27 mins ago
EB
Community Growth Associate
EP Boards
Toronto, ON
- $55,000 to $75,000 CAD / year
The vast majority of business leaders struggle to make important decisions with certainty. At Assemble, we help enterprise leaders cut through the noise with trusted peer insights that…
Added 27 mins ago
D
Senior Risk Partner Advisor
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…need to reflect their specific realities. As a senior risk partner advisor, you partner with Desjardins entities on risk management, providing guidance and coordinating the activities of…
Added 27 mins ago
G
Business Development / Sales Development Representative (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
Business Development / Sales Development Representative
Added 27 mins ago
B
Customer Service Representative
BMO
Elora, ON
- Part-time
…deliver the desired customer experience and achieve overall business…
Added 27 mins ago
B
Customer Service Representative
BMO
Orillia, ON
- Part-time
…deliver the desired customer experience and achieve overall business…
Added 27 mins ago
B
AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Develop Integrated Roadmaps: Partner with product and platform management to establish technical strategies, priorities and delivery roadmaps, balancing business value, technical risk,…
Added 27 mins ago
M
Senior Manager, Commercial Management
Metrolinx
Canada
- Full-time
…routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of…
Added 27 mins ago
M
AVP, GTO Strategy & Transformation
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Toronto, ON
- Full-time
…is going and ensuring its transformation delivers measurable business value. You will lead multi-year strategy development, operating model transformation, AI enablement, value realization,…
Added 27 mins ago
Project Manager
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Toronto, ON
Partner with the Resource Team: Forecast resource needs across campaign phases, identify capacity conflicts and work with Resource Management and discipline leads to ensure the right people…
Added 27 mins ago
Product Owner, Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
They partner with Business Analysts, technology, pricing, underwriting, claims, operations, customer experience, and other stakeholders to keep products competitive, compliant, effective,…
Added 27 mins ago
PE
Intermediate Recruitment Specialist
Phasor Engineering Inc
Remote, Canada
- $70,000 to $100,000 CAD / year
- Contract
- Remote
In this role, you'll support full-cycle recruitment and onboarding while partnering with hiring managers across the business to attract, hire, and onboard talent that supports Phasor's…
Added 27 mins ago
Distribution Analyst
CONA Services
Brampton, ON
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 27 mins ago
Distribution Analyst
CONA Services
Brampton, ON
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 27 mins ago
CS
Merchandiser, Part-Time - Brampton/Woodbridge
CONA Services
Brampton, ON
- Part-time
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to bank procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Code of Conduct
Ethics
Administration
Time Management
Communication Skills
Banking Solutions
Retail Banking

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