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Added 4 mins ago
TO
Finance Clerk
Town of Pelham
Fonthill, ON
- Full-time
The Town of Pelham is a vibrant and welcoming community dedicated to creating opportunities for current and future generations. We are proud to be part of the Niagara Region, known for its…
Added 4 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
…knowledge to enhance work product, significantly contribute to business development efforts to remain up to date on client and firm hot topics while sharing the knowledge amongst the team…
Added 4 mins ago
B
Facility Manager III
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Mississauga, ON
- Full-time
…innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client…
Added 4 mins ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 4 mins ago
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Head of People
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Kelowna, BC
- Full-time
Evaluate organizational structure and identify opportunities to improve clarity, accountability, efficiency, and team effectiveness.
Added 4 mins ago
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Key Account Manager
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
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Added 19 mins ago
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Delivery Truck Driver, Class 5
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Fredericton, NB
- Full-time
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Added 19 mins ago
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Saint John, NB
- Full-time
We are seeking an Engineering Manager (P.Eng.) to join our Engineering team. This role is ideal for an experienced engineering leader who is passionate about developing high-performing…
Added 34 mins ago
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Associated Engineering
Calgary, AB
- Full-time
…government administrators for the benefit of clients, projects and business…
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Civil Engineer
Associated Engineering
Calgary, AB
- Full-time
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Centra Windows & Install Pros
Calgary, AB
- $200,000 to $250,000 CAD / year
- Full-time
As General Manager, Manufacturing Division, you will lead our manufacturing operations across British Columbia and Alberta with full accountability for performance, quality, profitability,…
Added 34 mins ago
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Advisor, Procurement Operations
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Calgary, AB
- Full-time
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Added 34 mins ago
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- Full-time
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Added 34 mins ago
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Stormwater Engineer
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Project Manager, Alternate Delivery
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AB · Edmonton, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager, Alternate Delivery to join our team in our Edmonton office. This…
Added 34 mins ago
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Advisor, Procurement Operations
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- Full-time
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Added 35 mins ago
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Spin Master is seeking a Accounting Manager, to join our dynamic Finance team! As a Accounting Manager, you will report to the Sr. Manager, Corporate Accounting and help lead the financial…
Added 35 mins ago
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Personal Banking Associate Trainee
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- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 35 mins ago
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Customer Experience Associate
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- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 35 mins ago
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Senior Relationship Manager
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- Full-time
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Added 35 mins ago
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Added 49 mins ago
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Product Manager, Services - CABHI
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Added 49 mins ago
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Opportunities for Department Manager
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- Full-time
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Opportunities for Department Manager
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…projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. Many of our leaders started in frontline roles…

Customer Experience Associate

Dawson Creek, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Dawson Creek, British Columbia, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service and advice on banking solutions. Identify customer needs to recommend appropriate products and resolve concerns according to standardized procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Compliance
Code of Conduct
Relationship Management
Operational Excellence

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