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Added 8 mins ago
B
Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
You have a self-starter and can work independently as well as in a team
Added 8 mins ago
PV
Permanent part-time (3 hrs and 45 min per day) HR and Payroll Administrator
Prairie Valley School Division
Canada
- Part-time
…for a supportive and collaborative work environment where you can have a positive impact on student success and our school communities, we invite you to apply for the HR and Payroll…
Added 8 mins ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…categories to improve overall value to MLF. The successful candidate can expect to work in a dynamic, fast-paced environment and be exposed to Six Sigma methodologies delivered through…
Added 53 mins ago
M
Toronto Health Office Practice Leader
Mercer
Toronto, ON
- Other
We are seeking a talented individual to join Marsh in our Toronto, Canada office. This is a dynamic leadership role and part of the Health and Benefits Canadian Leadership team.
Added 53 mins ago
MC
Oracle EPM Analyst
MMC Corporate
Toronto, ON
- Other
…a requirement of working at least three days a week in the…
Added 1 hour ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
This role is based out of our North Vancouver office. Candidates must be eligible to work in Canada.
Added 1 hour ago
PD
Project Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
…strong teamwork and a supportive environment where everyone can…
Added 1 hour ago
MD
Parks and Trails Grants Specialist Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: DNR Parks & Trails Central Office
Added 1 hour ago
MD
Assistant Director, Special Compensation Fund/State Program Administrator Manager Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.
Added 1 hour ago
KC
Tax Technician, Compliance
K&P CPAs
Toronto, ON
- Full-time
Any public accounting experience, with a focus on Canadian tax compliance, is highly valued.
Added 1 hour ago
CI
Senior Manager Property Management
Colliers International
Burnaby, BC
- Full-time
Prepare annual budgets in accordance with deadlines established by the Accounting department. Ensure compliance with current-year operating budgets and oversee capital expenditure projects…
Added 1 hour ago
TU
Data Science & AI Graduate Scheme - Halifax
targetjobs UK
Halifax, NS
- Temporary
Code. Analyse. Transform. For those with a passion for data that can solve big challenges and reimagine finance, this is the opportunity for you.
Added 1 hour ago
FB
Area Sales Manager
Flogas Britain
Field, BC
- Full-time
…for delivery and accurate stock management across 2 sets of accounting systems. And take B&Q’s Head Office team on a slightly unusual site tour, decked out in bright yellow PPE, goggles,…
Added 1 hour ago
Logistics Coordinator
Rogers Communications
Halifax, NS · Toronto, ON
Order office supplies and small test equipment for technicians and FSC employees.
Added 2 hours ago
AE
Financial Analyst, FP&A – Gross Margin
Arc'teryx Equipment
North Vancouver, BC
- Full-time
This role is based out of our North Vancouver office. Candidates must be eligible to work in Canada.
Added 2 hours ago
CC
Distribution Analyst
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
Shift/Hours – Monday to Friday, Days - Hybrid in office 3 days per week.
Added 2 hours ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 2 hours ago
SL
Brand Governance & Marketing Operations Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients'…
Added 2 hours ago
CI
Client Transaction Specialist
Colliers International
Toronto, ON
- Full-time
This is a hybrid (4 days in office), 13 month contract based out of our Downtown Toronto location**
Added 3 hours ago
HC
Real Estate Lease Administrator
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Proficiency with Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook.
Added 3 hours ago
2L
Executive Assistant
247 Labs
Toronto, ON
- Full-time
…administrative processes and support an efficient, professional office…
Added 3 hours ago
M
Oracle EPM Analyst
Marsh
Toronto, ON
- Full-time
…a requirement of working at least three days a week in the…
Added 3 hours ago
SG
Logistics Administrator
Superior Gas Liquids
Calgary, AB
- Contract
…month-end processes. Partnering closely with Logistics, Dispatch, Accounting and Operations, this role ensures operational accuracy, inventory integrity, and financial reporting…
Added 3 hours ago
OM
Coordinator, Performance
Omnicom Media
Vancouver, BC
- Full-time
To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their…
Added 3 hours ago
RJ
Legal Assistant
Raymond James Ltd.
Vancouver, BC
- Full-time
Raymond James Ltd. is seeking a Legal Assistant for the firm’s Legal Department in the Vancouver office.

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Retail Banking
Client Relations
Operational Excellence

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