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Added 8 mins ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- Full-time
…actively recruiting talent for current openings as well as building our "bench" of future leaders ready to step into Assistant General Manager and General Manager roles as new opportunities…
Added 9 mins ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- $80,000 CAD / year
- Full-time
…actively recruiting talent for current openings as well as building our "bench" of future leaders ready to step into Assistant General Manager and General Manager roles as new opportunities…
Added 23 mins ago
K
Account Manager
Kaseya
Toronto, ON
- Full-time
Customer Engagement & Relationship Building: Ignite and build strong relationships with existing MSP customers - especially those with low engagement - connecting with key decisionmakers…
Added 24 mins ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
…global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse…
Added 24 mins ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 40 mins ago
CC
Retail Shift Leader
Canna Cabana
Lacombe, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 54 mins ago
LC
Business Relationship Manager - Waterloo
Libro Credit Union
Waterloo, ON
- Full-time
The Role: The Business Relationship Manager (BRM) is a critical role within Libro Credit Union, responsible for managing and growing a portfolio of business Members by delivering…
Added 54 mins ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force…
Added 54 mins ago
B
Facility Supervisor
BGIS
Lethbridge, AB
- Full-time
…Coordinators, Property Service Coordinators, Admin Assistants, Facility Manager I…
Added 54 mins ago
2L
Sales Account Manager
247 Labs
Toronto, ON
- Full-time
Role Description The Sales Account Manager is a full-time, on-site role based in Toronto, ON. This position is responsible for managing client accounts, building long-term relationships,…
Added 54 mins ago
F
Director, Measurement & Analytics
Flywheel
Toronto, ON
- Full-time
Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance…
Added 54 mins ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 54 mins ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 54 mins ago
OM
Coordinator, Performance
Omnicom Media
Vancouver, BC
- Full-time
…foundational role in campaign setup, optimization, and reporting while building a strong understanding of platform capabilities, audience targeting, and performance…
Added 54 mins ago
R
Territory Manager - British Columbia
Rayner
Vancouver, BC
- Full-time
Customer Focus – Building strong customer relationships and delivering customer-centric solutions
Added 54 mins ago
RS
Building Attendant
Rundle Schools
Calgary, AB
- Full-time
Rundle is seeking a Building Attendant to support our facilities team. This position is responsible for proper security, cleaning, and various maintenance tasks at the school buildings and…
Added 54 mins ago
MM
Head of People
Martell Media
Kelowna, BC
- Full-time
The Martell Group is a fast-growing group of companies focused on building people, brands, and ventures that create meaningful impact. Across its businesses, the team combines audience,…
Added 1 hour ago
SL
Engineering Manager
Strescon Limited
Saint John, NB
- Full-time
As Engineering Manager, you will provide strategic and technical leadership to a team of engineers responsible for delivering safe, efficient, and innovative precast and prestressed…
Added 1 hour ago
FH
Registered Nurse, PATH
Fraser Health
Surrey, BC
- Full-time
The PATH Unit is ideal for nurses who enjoy problem-solving, building relationships with patients and families, and working in a fast-paced environment where every day brings new challenges…
Added 1 hour ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
…Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the…
Added 1 hour ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Collaborative, team-oriented, and solutions-driven
Added 1 hour ago
M
Engineer-in-Training (EIT), Calgary
Midwest
Calgary, AB
- Full-time
…midstream engineering projects across the region. We focus on building lasting relationships with clients by providing industry-leading project solutions that are customer-centric and…
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving…
Added 1 hour ago
M
Project Manager, Engineering, Alberta
Midwest
Calgary, AB
- Full-time
…midstream engineering projects across the region. We focus on building lasting relationships with clients by providing industry-leading project solutions that are customer-centric and…
Added 1 hour ago
WC
Category Manager - Engineered Materials / Fastening Systems
White Cap Canada
Vaughan, ON
- Full-time
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force…

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Retail Banking
Client Relations
Operational Excellence

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