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Added 9 mins ago
LC
Assistant Store Manager Full Time Day
Loblaw Companies Limited
Bolton, ON
- Full-time
We are committed to creating a diverse and inclusive workplace.
Added 55 mins ago
XT
AZ Driver - US/Long Haul - XTL Is Growing!
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Toronto, ON
- Full-time
Added 1 hour ago
W
Recruiter
Wiraa
Canada
- Part-time
…family focused on maintaining a safe, enjoyable, and positive workplace. The company offers competitive wages and is committed to providing secure, long-term employment…
Added 1 hour ago
NS
Mammography Technologist - Diagnostic Imaging
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager of Diagnostic Imaging, The Mammography Technologist is responsible for the delivery of patient centered care while operating mammographic and/or sonographic…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
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AB · Edmonton, AB
- Full-time
Added 1 hour ago
Sales Associate - Retail Sales
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Added 1 hour ago
Front of House - Supervisor, Food Services
Northland Properties
Calgary, AB
…and quality standards. You will be reporting to the General Manager. Our goal is to provide total guest…
Added 1 hour ago
C
Food Services Manager
Chartwell
Waterloo, ON
- Full-time
Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and…
Added 1 hour ago
SC
shift supervisor - Store# 66437, PRINCE OF WALES
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- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
BI
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Burlington, ON
- Full-time
Works with Omnichannel Manager to ensure digital campaign alignment with earned media strategies and plans
Added 2 hours ago
WC
Health and Beauty Team Associate
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Ottawa, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
FT Assistant Brand Manager at SMCP (Sandro & Maje)
Added 2 hours ago
HR
Registered Practical Nurse Cardiology
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Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Clinical Manager of the Inpatient Cardiology Unit
Added 2 hours ago
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Growth Operations Manager
nesto
Toronto, ON
- Full-time
A successful Growth Operations Manager is the rare individual who masters analytical skills to identify and deliver the highest value opportunities possible, just as well as the soft skills…
Added 2 hours ago
CH
Advisor
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…one of Canada's Most Admired Corporate Cultures, we offer a workplace where you can grow, feel supported and make a meaningful difference. This position offers the opportunity to work in…
Added 2 hours ago
CH
Unit Manager
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AB · Edmonton, AB
- Full-time
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Added 2 hours ago
Commercial HVAC Field Service Rep/Trainer
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Toronto, ON
…meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards…
Added 3 hours ago
J
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- Full-time
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Added 3 hours ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 3 hours ago
TH
Shift manager - fast food restaurant
Tim Hortons Québec
Milton, ON
- Full-time
Added 3 hours ago
S
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Any other duties as assigned by the Store Manager
Added 3 hours ago
O
Guest Experience Representative
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Mississauga, ON · Square One
- Part-time
Choose a workplace that empowers your impact.
Added 3 hours ago
T
TikTok Commerce - Senior Category Manager
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Toronto, ON
- Full-time
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Added 3 hours ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

Customer Experience Associate

Maple Ridge, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Maple Ridge, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct

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