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Added 14 mins ago
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Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 14 mins ago
RB
Account Sales Manager
Red Bull
Grande Prairie, AB
- Full-time
Maintain the relationship with customer contacts at each RBCD assigned account.
Added 14 mins ago
RB
Account Sales Manager
Red Bull
Toronto, ON · Scarborough
- Full-time
Maintain the relationship with customer contacts at each RBCD assigned account.
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Account Manager
Amaco Construction Equipment Inc
ON · Ontario, Canada
- Full-time
…distributor based in Mississauga, ON, is seeking an Account Manager to manage the their East & North territory. The role focuses on expanding sales in our crushing and screening segments in…
Added 14 mins ago
HP
Senior Project Manager
Hevvy/Toyo Pumps
Coquitlam, BC
- Full-time
…contractual, and operational challenges. The Senior Project Manager is accountable for project financial performance, risk management, customer relationships, and the successful delivery of…
Added 14 mins ago
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Business Development Manager
CI Financial
Calgary, AB
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 29 mins ago
Licensed Practical Nurse (PWLST) - Casual
Connecting Care (2000) Inc.
Stettler, AB
…Community, LPNs will work closely with service areas, the General Manager, Supervisors, and Health Services partners to promote well-being through a person-directed approach that honors…
Added 29 mins ago
Health Care Aide (PWLST)
Connecting Care (2000) Inc.
Stettler, AB
Provide impartial support, care and excellent relationship building skills to nurture, understand, and respect residents, families, visitors, and all care partners.
Added 29 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 29 mins ago
Insurance Advisor, Online Auto Services
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
As an Insurance Advisor, Online Auto Services, you will assist active clients with their Auto needs via phone and email and strengthen their relationship with the company.
Added 29 mins ago
Territory Manager - Builder Division
Enercare
Calgary, AB
Reporting to the Senior Manager of Sales, the Territory Manager will be a vital member of the Builder Team and will be ultimately responsible for managing Enercare’s relationship with…
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Financial Planner
TD
Mississauga, ON
- Full-time
Upholding a strong culture of risk management and control, aligned with the organization’s risk appetite
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Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Use effective relationship skills when communicating with partners / colleagues and in dealing with difficult conversations
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T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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T
Personal Banker Trainee - Laird & Canora (Full-time, 37.5h/week)
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
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Customer Experience Associate - Sherbrooke, King Ouest (Part-time, 15h/week)
TD
Sherbrooke, QC
- Part-time
Added 29 mins ago
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Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
T
Personal Banking Associate - Prince-Arthur (15 hours)
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 29 mins ago
MR
Merchandiser (New Minas, NS)
Match Retail
New Minas, NS
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 29 mins ago
1K
Community Manager
100 Kellogg Lane
London, ON
- Full-time
· Familiarity with content management systems and customer relationship management (CRM) tools.

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 23, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Operations
Compliance
Relationship Management
Administration
Time Management
Professional Development
Banking Solutions
Deposits
Withdrawals
Bill Payments

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