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Added 13 mins ago
TI
Business Development Officer – Atlantic Canada
Talent Innovation Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Join a team committed to strengthening Canada’s position as a leader in technology development and innovation. This role is not a traditional business development position. Instead, it…
Added 13 mins ago
G
Certified Personal Coach - Richmond BC
GOLFTEC
Richmond, BC
- $60,000 to $75,000 USD / year
- Full-time
GOLFTEC is the world leader in golf instruction with over 260 locations across the globe. As the #1 employer of PGA Teaching Pros, golfers of all ability levels can work with a golf expert…
Added 13 mins ago
G
Sales Director
Gordian
Canada
- Full-time
Utilize individual selling skills to capitalize on key revenue opportunities.
Added 13 mins ago
AC
Bilingual Collections agent French English
Armada Credit Group Inc.
Mississauga, ON
- Full-time
We are a national leader in the commercial equipment finance industry, and our people make us a great place to work. As a team, we continuously seek new and innovative ways to grow our…
Added 13 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
The position also maintains and develops relationships with local builders, renovation contractors and other key customers, while supporting targeted outbound sales and business development…
Added 13 mins ago
CO
Supervisor, Revenue Services
City of Whitehorse
Whitehorse, YT
- Full-time
…processes. Leading a dedicated team, the Supervisor serves as a key advisor on revenue matters, providing financial analysis, overseeing complex issues and escalations, and supporting the…
Added 13 mins ago
SI
Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Our Client, the National leader in their industry, is seeking a talented Manager, Information Security Risk to lead the assessment, governance, and oversight of information security risks…
Added 13 mins ago
SS
Account Manager, PR & Media Relations
Swerve Strategic Marketing
Burlington, ON
- Full-time
You'll have the opportunity to take meaningful ownership of your accounts, work directly with clients, influence program direction, and continue developing as a PR leader.
Added 13 mins ago
LS
DIRECTOR OF SALES, RETAIL - CPG / Consumer Packaged Goods Food Company
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…traditional CPG (Consumer Packaged Goods) at the Senior National/Key Account Manager or Director level will be considered/contacted. Those with solid tenure and proven success at a National…
Added 13 mins ago
TC
Agentic AI Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Mentor engineering teams and serve as a thought leader for enterprise Agentic AI strategy and platform evolution.
Added 13 mins ago
CA
Director, Admissions & Referent Relations
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
…Relations Managers responsible for cultivating and maintaining key referral source…
Added 13 mins ago
CR
VP Controller
Clarity Recruitment
Newmarket, ON
- $190,000 to $200,000 CAD / year
- Full-time
A hands-on leader who has worked in small or mid-sized, owner-led environments and is comfortable doing the work, not only directing it
Added 13 mins ago
MC
Spécialiste Merchandising en ligne / E-Merchandiser (Remplacement de congé de maternité - Maternity Leave Replacement)
Mobilia Canada
Pointe-Claire, QC
- Full-time
MOBILIA INTERIORS INC., a leader in contemporary furniture for over 60 years, is looking for a detail-oriented and results-driven E‑Merchandiser to join its E-Commerce team.
Added 13 mins ago
C
Associate Relationship Manager
Computershare
Calgary, AB
- Full-time
Maintain relationships with key personnel of clients ensuring satisfaction and retention.
Added 13 mins ago
SHIFT LEADER
City of Toronto
Toronto, ON
If you are interested in learning more about the Part-Time Shift Leader role, you can participate in a virtual Microsoft Teams information session on Friday, November 6th, 2026, from 1:00pm…
Added 13 mins ago
Division Chief, Public Education and Professional Development
City of Toronto
Toronto, ON
Reporting to the Deputy Chief - Community Risk Reduction (CRR), the Division Chief is responsible for leading the following key areas of focus within Toronto Fire Services:
Added 28 mins ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
Coach, develop and inspire colleagues toward reaching new goals and becoming tomorrow’s leader
Added 28 mins ago
T
Senior Manager, Treasury Liquidity Measurement
TD
Toronto, ON
- Full-time
Lead enterprise liquidity measurement and analytics capabilities, including delivery, quality, interpretation and continuous enhancement of key metrics.
Added 28 mins ago
T
Bodily Injury Claims Advisor
TD
Calgary, AB · Burlington, ON
- Full-time
Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is…
Added 28 mins ago
T
Manager, Business Management & Strategic Initiatives
TD
Toronto, ON
- Full-time
Drive recurring PWM business performance and P&L reviews, translating results into key insights, risks, opportunities and actions.
Added 28 mins ago
T
Sr. Business Systems Analyst (Nodejs, Java and E-signature Platforms)
TD
Toronto, ON
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 28 mins ago
T
Team Manager, Bodily Injury
TD
Burlington, ON · Markham, ON
- Full-time
If you’re a methodical, process-driven leader with a passion for casualty claims, we want you to join our team.
Added 28 mins ago
HR
Construction Administrator / Coordinator, Multi-Family
Hopewell Residential
Calgary, AB
- Full-time
…incredible workplace culture, Hopewell is a true real estate…
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Chestermere, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 28 mins ago
WE
Security Control Center Operator Contract Fixed Term Full Time
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
…experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the…

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 23, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Operations
Compliance
Relationship Management
Administration
Time Management
Professional Development
Banking Solutions
Deposits
Withdrawals
Bill Payments

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