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Added 7 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 22 mins ago
HS
Senior Advisor, Psychological Health & Safety (PHS)
Health Shared Services
AB · Alberta, Canada
- Full-time
…partnerships & a commitment to creating environments where people feel respected, supported, and empowered to do their best work. We're looking for a Senior Advisor, Psychological Health &…
Added 22 mins ago
WI
Project Assistant, Buildings M&E
WSP in Canada
Vancouver, BC
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 22 mins ago
WI
Project Financial Advisor (Project Accountant)
WSP in Canada
Montreal, QC
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 22 mins ago
WI
Project Financial Advisor (Project Accountant)
WSP in Canada
Laval, QC
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 22 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Regina, SK
- Full-time
…buildings, transportation, resources, or related professional services setting; proven ability to manage multidisciplinary teams and complex client requirements; strong commercial and…
Added 23 mins ago
LL
Accounting Assistant
Litco LSO
Calgary, AB
- Full-time
Litco LSO is a Legal Support Organization (LSO) that unites independent law firms by sharing services and business practices across a network of partners. As a first-of-its-kind LSO for…
Added 23 mins ago
B-
On-Boarding, Training & Quality Assurance Coordinator
BEST - For A Cleaner World
Coquitlam, BC
- $70,000 to $80,000 CAD / year
- Full-time
BEST For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 23 mins ago
TF
Office Manager, Underwriting and Client Satisfaction
Trevor Frances Recruitment
Toronto, ON
- Full-time
…exceptional talent with market-leading firms. We are thrilled to partner with a high-performing, people-first financial advisory practice within the investment and insurance industry to…
Added 38 mins ago
T
Customer Experience Associate
TD
Medicine Hat, AB
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 52 mins ago
R
Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 52 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…buildings, transportation, resources, or related professional services setting; proven ability to manage multidisciplinary teams and complex client requirements; strong commercial and…
Added 52 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Wainwright, AB
- Full-time
…environment, you will serve as a trusted technical advisor to our Client-Partner, conduct research and assessments, and help drive projects that make a real…
Added 52 mins ago
B
Executive Assistant
BDO
Vancouver, BC
- Full-time
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and…
Added 53 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Winnipeg, MB
- Full-time
…buildings, transportation, resources, or related professional services setting; proven ability to manage multidisciplinary teams and complex client requirements; strong commercial and…
Added 53 mins ago
DG
Health, Safety and Environment (HSE Advisor)
Dexterra Group
Vancouver, BC
- Full-time
Join our Facilities Management Division on our Custodial and Maintenance team, where our people are driven by a desire to innovate, do social good, and move services forward in a safe…
Added 53 mins ago
A
Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 53 mins ago
WI
Project Assistant, Buildings M&E
WSP in Canada
Vancouver, BC
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 53 mins ago
R&
Commercial Banking Manager - North York
Robertson & Company Ltd.
Toronto, ON · North York, ON
- Full-time
Our client is one of Canada's leading financial institutions dedicated exclusively to supporting entrepreneurs. They provide flexible financing, strategic advisory services, and growth…
Added 53 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Saskatoon, SK
- Full-time
…buildings, transportation, resources, or related professional services setting; proven ability to manage multidisciplinary teams and complex client requirements; strong commercial and…
Added 53 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Calgary, AB
- Full-time
…buildings, transportation, resources, or related professional services setting; proven ability to manage multidisciplinary teams and complex client requirements; strong commercial and…
Added 53 mins ago
WI
Senior Structural Engineer, Buildings
WSP in Canada
Calgary, AB
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 53 mins ago
Managing Director, Mid-Market M&A Advisory - Montreal
Scotiabank
Montreal, QC
…culture that values inclusion, accountability, integrity, and client-centricity – that is our ScotiaBond which is the foundation for how we support our people and deliver for our…
Added 53 mins ago
LA
Media Analytics & AdOps Manager
Level Agency
Remote, Canada
- Remote
We specialize in markets where the stakes are high and the journeys are complex - education, B2B technology, financial services, healthcare, CPG, ecommerce, and more. Our work spans the…
Added 53 mins ago
AW
Senior Systems Engineer
Aviso Wealth
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company…

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote team effectiveness to ensure a positive and equitable work environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Retail Banking
Personal Banking
Commercial Banking

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