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Added 10 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 10 mins ago
D
Manager, DT&PMI , Operational Due Diligence
Deloitte
Toronto, ON
- Full-time
As a Manager, you will work with clients across all industry sectors primarily during the pre-deal diligence stage within the M&A deal lifecycle, providing services including: operational…
Added 10 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Pickering, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 10 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Mississauga, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 10 mins ago
JS
Back of House Manager
JD Sports Canada
Winnipeg, MB
- Full-time
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 10 mins ago
MM
Supply Chain Supervisor
Mohawk Medbuy Corporation
Kingston, ON
- $71,757 to $84,101 CAD / year
- Full-time
…individual collaborates with MMC and hospital leaders, ensuring performance expectations are…
Added 10 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Winnipeg, MB
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 10 mins ago
ES
Facilities Operations & Capital Projects Manager
Equans Services Canada & US
Kelowna, BC
- Full-time
Equans Services is seeking a Facilities Operations & Capital Projects Manager to support the delivery of Integrated Facility Management (IFM) services at Kelowna International Airport (YLW)…
Added 10 mins ago
BR
Data Governance Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Reporting functionally to the Manager, Data Governance, the successful candidate will work closely with business and technical stakeholders to support prioritized data governance…
Added 10 mins ago
CC
Project Manager (Fixed-Term 12 months)
Coast Capital
Surrey, BC
- Contract
As the Project Manager, you will support the achievement of business strategies by planning and managing complex projects involving multiple business units with multiple dependencies and…
Added 10 mins ago
GF
Office Manager
Greenstone Financial Services Canada
Toronto, ON · North York, ON
- $50,000 to $60,000 CAD / year
- Full-time
We are looking for a highly organized, proactive, and service-oriented Office Manager to take ownership of the day-to-day operations, facilities, and overall experience of our Greenstone…
Added 10 mins ago
R&
Commercial Banking Manager - North York
Robertson & Company Ltd.
Toronto, ON · North York, ON
- Full-time
Partner with your team to achieve ambitious targets across new client acquisition, portfolio growth, advisory services, customer retention, and overall business performance.
Added 10 mins ago
GD
Associate Director - Field Operations
Globalfaces Direct
Toronto, ON · North York, ON
- Full-time
…custom portal tools, alongside maintaining high operational SLA performance across activations, logistics, and office setup. Additionally, the role will be measured on ensuring payroll and…
Added 10 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Saskatoon, SK
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 10 mins ago
MR
General Manager
MyLife Retirement
Penetanguishene, ON
- Full-time
Role Description The General Manager is a full-time, on-site leadership role based in Chatham Kent, responsible for overseeing the day-to-day operations of the retirement community. This…
Added 10 mins ago
EH
Hotel General Manager
Evolution HR Services (Vancouver Island)
Nanaimo, BC
- Full-time
This is a hands-on role with responsibility for the hotel’s daily operations, team leadership, financial performance and business development. You will work closely with the owners and…
Added 10 mins ago
BD
Office Services Coordinator
Black Diamond Group
Calgary, AB
- Full-time
…workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each…
Added 10 mins ago
BR
Manager, Risk Control
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
Reporting to the Senior Director, Risk Control, the Manager, Risk Control is responsible for overseeing the analysis, monitoring and management of financial risks associated with energy…
Added 10 mins ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montreal
Equans Services Canada & US
Montreal, QC
- Full-time
Equans is looking for a Executive Vice President, Business Development in Montreal!
Added 10 mins ago
CL
Account Manager, National Accounts - Hybrid - Markham, Ontario, Canada
ClaimsPro LP
Markham, ON
- Full-time
We have an existing opportunity to add a full-time Account Manager to our team!
Added 10 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Calgary, AB
- Full-time
We are looking for an experienced Senior Project Manager to provide leadership for complex, multidisciplinary projects and programs. This role is responsible for overall project…
Added 10 mins ago
J
Manager, Client Finance
JLL
Calgary, AB · Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
JLL is seeking a Manager, Client Finance to join our Property Management Accounting team for one of it growing clients. As a Manager, you will play a crucial role in overseeing a small team…
Added 10 mins ago
E
Site Technologies Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions…
Added 10 mins ago
Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON
EssilorLuxottica Group
Toronto, ON
The Licensed Store Manager maximizes the store’s sales and profits and achieves patient care objectives through personal selling and effective management of Associates. Ensures that store…
Added 10 mins ago
Accounts Payable Analyst, TBS
Brewers Retail Inc
Bolton, ON
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…

Customer Experience Associate

Drayton Valley, AB, Canada

$22 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22 - $27.21 CAD
Job type: Part-time
Apply by: Nov 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Drayton Valley, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#LI- Retail

#In- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Cash handling
Problem solving
Communication
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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