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OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
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Rolls-Royce
Montreal, QC
- Full-time
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Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
Establish measures and targets for internal SRM team service levels. Ensure standards and processes align to Corporate Responsibility – Sustainability, Diversity Equity and Inclusion…
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Assistant Director of Finance and Accounting
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Vancouver, BC
- Full-time
Celebrates successes by publicly recognizing the contributions of team members.
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Senior Receptionist & Switchboard
Ricoh USA, Inc.
Quebec, QC
- Full-time
Augment your education with team member tuition assistance programs.
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Electrical Drafter
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AB · Greater Edmonton Metropolitan Area
- Full-time
Strong communication skills; able to work effectively as a team member with internal clients.
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Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 14 mins ago
RM
Outreach Worker
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Outreach Worker will function as a member of the Mental Health Interdisciplinary Team and as such will be involved with cases of a complex clinical nature. Working under the supervision…
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UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
A member of the Dean’s office staff team, the Research Support Team Lead is responsible for strengthening the Faculty’s research enterprise by providing strategic coordination, expert…
Added 14 mins ago
XT
Night Dispatcher (4 ON-4 OFF)
XTL TRANSPORT INC.
Balzac, AB
- Full-time
- Relay information, obstacles, and discrepancies to operations team, manager, customer service, and other relevant departments
Added 14 mins ago
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Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
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OH
Lead, Coordinated Access
Ontario Health | Santé Ontario
Waterloo, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 15 mins ago
TW
Senior Financial Advisor
Thrive Wealth Management
Regina, SK
- Full-time
As a temporary Senior Financial Advisor (SFA) with our Member Contact Centre Advice team, you are responsible for understanding the financial goals of our members and supporting their…
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Office Manager
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Kelowna, BC · Sandalwood Retirement Resort
- Full-time
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Added 29 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
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IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
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IW
Senior Manager Real Estate Operations
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MB · Manitoba, Canada
- Full-time
As a member of our Corporate Services, Real Estate & Facilities Management team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering…
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WC
(CAN) Overnight Assistant Manager
Walmart Canada
New Glasgow, NS
- Full-time
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Added 29 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
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We are seeking a new member of our Dementia Resource Consultant (DRC) team. This position will work in the Emergency Department (ED) of University Hospital (UH) as part of the Dementia…
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Seasonal Associate - Famous Footwear
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FF
Part-Time Sales Associate - Famous Footwear CAN
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- $17.95 to $20.65 CAD / hour
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Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you…
Added 29 mins ago
WC
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Walmart Canada
Brampton, ON
- Full-time
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Added 29 mins ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
Augment your education with team member tuition assistance programs.

Customer Experience Associate

Toronto, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

North York, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Banking solutions
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Retail Banking
Operational Excellence
Compliance
Code of Conduct
Communication Skills
Time Management
Detail Oriented
Customer Service
Personal Banking
Commercial Banking

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