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Added 7 mins ago
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Senior Strategic Partnerships Manager
Booxi
Montreal, QC
- Full-time
…digitale en trafic qualifié en boutique, offrent une expérience client personnalisée et différenciante, et en mesurent précisément l'impact sur leur…
Added 21 mins ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
…resource is the primary liaison between the Finance/Project Business teams and the Information System’s Business applications team. The resource will engage with the Global Hitachi Rail…
Added 21 mins ago
AE
Regional Sales Manager
ACIC Equipment USA Inc.
Brantford, ON
- Full-time
Company Description ACIC Equipment USA Inc., part of the ACIC group, has been a trusted partner to pharmaceutical companies worldwide for over 50 years, supporting drug development,…
Added 21 mins ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
Contributes to leadership and strategic direction for proposals, and reports on client pipeline, internal business development strategies, capture planning, proposal efforts, and debriefs…
Added 21 mins ago
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Administrator, Media Solutions (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
Event & Hospitality Logistics: organize high-impact executive meetings, board presentations, and external partner events, ensuring seamless hospitality and client engagement, coordinate…
Added 21 mins ago
MP
Manager, DevOps
Michael Page
Markham, ON
- $110,000 to $115,000 CAD / year
- Full-time
Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions.
Added 37 mins ago
Prevailing Wage & Apprenticeship Compliance Manager (m/f/d)
Nordex Group
Montreal, QC
Partner with business stakeholders and People & Culture to ensure proper job classifications are aligned with existing wage determinations or submitted for review to the Department of Labor.
Added 37 mins ago
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Velocity Vehicle Group
Nanaimo, BC
Partner with HR for recruitment, training, and staff development
Added 52 mins ago
AS
Openshift Engineer
Apex Systems
Toronto, ON
- $50 to $60 USD / hour
- Full-time
Apex Systems is seeking a Senior OpenShift / Kubernetes Platform Engineer to support a large enterprise banking client within a growing container platform team. This is a hands-on…
Added 52 mins ago
A
Pricing & Performance Analyst
Akkodis
Toronto, ON
- $90,000 to $95,000 CAD / year
- Full-time
Support partner negotiations and business reviews through analytical and financial evaluations.
Added 52 mins ago
SG
Junior Quantitative Advisor-QIS
Societe Generale
Montreal, QC
- Full-time
…pricing and risk analytics, production monitoring, and platform development according to business…
Added 52 mins ago
CW
Workplace Consultant
CTI Working Environments Inc.
Mississauga, ON
- Full-time
CTI is an architectural and furniture solutions dealer and we partner with our clients to execute commercial projects - curating, procuring, delivering, and supporting environments that…
Added 52 mins ago
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Data Architect - Canada Region
Slalom
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Support business development activities, including solution design, client conversations, and technical pre-sales efforts.
Added 52 mins ago
EL
Account Manager and Business Development
Electromega Ltée/Ltd
Oakville, ON
- Full-time
Reporting to the President and Chief Executive Officer, the Account Manager is responsible for the company's sales and business development. The Account Manager will develop and maintain…
Added 52 mins ago
Showroom Manager
ROBINSON
Toronto, ON
Establish a plan for the Showroom to meet the budgeted sales targets and business development goals to increase market share
Added 52 mins ago
Senior Manager, Specialty Segments & Indigenous Banking, Canadian Banking / Retail Banking
Scotiabank
Toronto, ON
Reporting to the Director, Specialty Segments, the Senior Manager leads the end-to-end development and activation of Retail Banking’s Indigenous client strategy. The role combines market…
Added 52 mins ago
T
Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 52 mins ago
SL
Wealth Specialist
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Wealth Specialist is a key member of the Wealth Consulting team responsible for supporting advisor development, portfolio analysis, business planning activities, and the execution of…
Added 52 mins ago
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Senior Accountant, Audit and Assurance
Stern Cohen LLP
Toronto, ON
- Full-time
Dedication to client service excellence and a drive to understand the clients' business and maintain good client relationships
Added 52 mins ago
D
Team Leader, Third-Party Management
Desjardins
Levis, QC · Montreal, QC
- Full-time
…of third-party management professionals. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued.…
Added 52 mins ago
D
Account Manager, Business
Desjardins
Levis, QC
- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…
Added 52 mins ago
CM
Relationship Executive - Chinese Bilingual
CMC Markets
Toronto, ON
- Full-time
The Relationship Executive is responsible for delivering high-touch relationship management, business development, and execution support for HNW and premium clients. This role is focused on…
Added 52 mins ago
C
Administrative Assistant
CIBC
Winnipeg, MB
- Full-time
Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting…
Added 1 hour ago
B
Senior Manager, Credit Risk Learning
BMO
Toronto, ON · FCP
- Full-time
Leads the strategy, design, implementation and ongoing management of enterprise Credit Risk learning and capability development. Translates Credit Risk strategy, technical standards,…
Added 1 hour ago
B
Senior Relationship Manager
BMO
Charlottetown, PE
- Full-time
…high-value commercial clients, leveraging your financial expertise, business development skills, and industry insights to identify opportunities, structure complex solutions, and create…

Customer Experience Associate

Sherwood Park, AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#LI - Retail

# In- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem resolution
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operations
Compliance
Code of Conduct
Professional Development
Banking Solutions
Administration
Time Management
Communication Skills

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