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Added 12 mins ago
C
Relationship Manager, Commercial Banking (Rural Sask & Agriculture)
CIBC
Saskatoon, SK
- Full-time
…flow, increase efficiency and mitigate risk. As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business…
Added 12 mins ago
FG
Laline - Store Manager - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Full-time
As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Area Manager, you will drive the growth and awareness of Laline in your store…
Added 12 mins ago
FG
Laline - Part Time Shift Lead - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
Train, motivate, and support associates in selling techniques and customer engagement
Added 12 mins ago
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Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
…and most exciting times of the year. Reporting to the Store Manager, you will deliver exceptional customer service, share product knowledge, support sales goals, and help create a welcoming…
Added 12 mins ago
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Production Assembler
Reliable Controls
Edmonton, AB
- Full-time
…closely with Production, Quality, Test, and Engineering teams to support on-time delivery and continuous improvement. Reporting to the Operations Manager, you will help achieve operational…
Added 12 mins ago
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(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
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(CAN) Cashier
Walmart
Markham, ON
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
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Walmart
Dawson Creek, BC
- Full-time
Assigns associates to apparel and footwear areas in partnership with the salaried manager to support coverage, workload priorities, and customer needs.
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Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 12 mins ago
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(CAN) Overnight Lead Department Manager
Walmart
Williams Lake, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 12 mins ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Reporting to the Managing Director of Housing Operations, The Senior Building Manager, Portfolio Support & Training supports the effective operation of housing co-operatives across…
Added 12 mins ago
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Customer Success Manager, Scaled Accounts
Tali AI
Toronto, ON
- Full-time
Root causes fixed, not just worked around. You’ll take recurring customer problems to Product and Engineering, and check whether the fix actually reduced them.
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T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON · FCP
- Full-time
We are seeking a highly analytical and technically skilled Senior Data Analyst / Business Analyst to support enterprise finance and regulatory data initiatives. The successful candidate…
Added 12 mins ago
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Cyber Controls Testing Analyst
BMO
Toronto, ON · YNG
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 12 mins ago
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Senior Analyst, Credit Risk Analytics, Stress Testing (12 Month Contract)
BMO
Toronto, ON · FCP
- Full-time
Supports the research and development of stress testing and scenario analysis methodologies and related strategies in support of the management of risks arising from changes in the market…
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(CAN) Associé à la protection des biens
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Granby, QC
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
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Associate or Vice President, Global Markets
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Senior Relationship Manager
BMO
Edmonton, AB · Westlock, AB · Enbridge
- Full-time
Senior Relationship Manager, Commercial Banking
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(CAN) Directs Store Delivery Associate
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Edmonton, AB
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(CAN) Caissier
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(CAN) Front End Assistant Manager
Walmart
Slave Lake, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 12 mins ago
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(CAN) OMNI Assistant Manager
Walmart
Slave Lake, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
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Librarian 1 Children Youth Services
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Reporting to the Manager of Programs and Community Development and under the supervision of the Librarian 2 Children and Youth Services, you will provide programs, public service,…
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Sales Associate - Event Retail
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Toronto, ON · Scotiabank Arena
- Part-time
Attend weekly coaching sessions and daily 5-minute meeting with Manager.
Added 12 mins ago
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Customer Experience Associate

Sarnia, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 8, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Sarnia, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Retail Banking
Commercial Banking
Compliance
Code of Conduct

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