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Added 13 mins ago
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Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
…optical products at global scale. The Manufacturing Automation Manager provides technical and people leadership to advance automation strategy, partner manufacturing readiness, and…
Added 13 mins ago
Data & Business Support Analyst
MCAP
Toronto, ON
…data needs by providing requirements gathering and analysis, quality assurance and data analysis services. This role may include creation of test plans, execution of tests, logging of…
Added 13 mins ago
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Relationship Manager, Commercial Banking (Rural Sask & Agriculture)
CIBC
Saskatoon, SK
- Full-time
…flow, increase efficiency and mitigate risk. As a Relationship Manager you will manage and grow a portfolio of Commercial Banking clients by proactively developing new business…
Added 13 mins ago
FG
Laline - Store Manager - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Full-time
…soul. Today, it brings its wholesome magic, and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. We design products to empower women, and to make…
Added 13 mins ago
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Laline - Part Time Shift Lead - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
…soul. Today, it brings its wholesome magic, and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. We design products to empower women, and to make…
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Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
…soul. Today, it brings its wholesome magic, and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. We design products to empower women, and to make…
Added 13 mins ago
RC
Production Assembler
Reliable Controls
Edmonton, AB
- Full-time
…electronic products in a production environment, ensuring high quality, reliability, and compliance with established standards. You’ll focus on accurate assembly, inspection, documentation,…
Added 13 mins ago
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(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 13 mins ago
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Fashion Department Manager
Walmart
Dawson Creek, BC
- Full-time
The Fashion Department Manager plays a key leadership role in bringing the fashion departments to life each day. By leading and supporting fashion associates, this role drives strong…
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(CAN) Overnight Lead Department Manager
Walmart
Williams Lake, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 13 mins ago
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Customer Success Manager, Scaled Accounts
Tali AI
Toronto, ON
- Full-time
…deliver on commitments while maintaining a high standard of quality and…
Added 13 mins ago
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T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON · FCP
- Full-time
…can bridge business and technology teams while driving data quality, data lineage, reporting, integration, and finance transformation…
Added 13 mins ago
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Cyber Controls Testing Analyst
BMO
Toronto, ON · YNG
- Full-time
Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
Added 13 mins ago
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(CAN) Associé à la protection des biens
Walmart
Granby, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 13 mins ago
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(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 13 mins ago
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Financial Analyst
Centurion Asset Management Inc.
Toronto, ON
- Full-time
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
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(CAN) Front End Assistant Manager
Walmart
Slave Lake, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 13 mins ago
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(CAN) OMNI Assistant Manager
Walmart
Slave Lake, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 13 mins ago
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Operations Product Manager Co-Op
Kabam
Vancouver, BC
- Internship
The Operations Product Manager Co-Op plays a crucial role within the Operations Team by providing essential project and product management support for the success of both current and…
Added 13 mins ago
Team Lead - Outreach
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Brampton, ON
…front line staff of the Outreach team and support the Program Manager in providing clinical and operational support during their…
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QC Reviewer (BSD)
Altasciences
Laval, QC
- Full-time
Raises any flags to line manager regarding any quality issue or trends observed and is part of addressing these issues in an appropriate manner.
Added 13 mins ago
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Recreation Therapy Aide - Part Time Temporary (WH RTA7 0.41 FTE) - AgeCare Walden Heights
AgeCare
Calgary, AB · AgeCare Walden Heights
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Participate in the ongoing evaluation of the recreation program and contribute to quality improvement initiatives.
Added 13 mins ago
Pharm D Degree
HealthCareersInSask.ca
Prince Albert, SK
…Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
Added 13 mins ago
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Pharm D Degree
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
Added 13 mins ago
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Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…and continue developing within a team that values engineering…

Customer Experience Associate

Sarnia, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 8, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Sarnia, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Relationship Management
Retail Banking
Commercial Banking
Compliance
Code of Conduct

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