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Added 9 mins ago
TE
Brand & Advertising Coordinator
Titan Environmental Containment & Titan USA
Leduc, AB · AB · Surrey, BC · Ile des Chênes, MB · Burlington, ON · Ottawa, ON · Emerald Park, SK · Vars, ON · Calgary, AB
- Full-time
…to help bring our brand to life. Reporting to the Marketing Manager, this role is at the center of our marketing efforts, coordinating impactful advertising campaigns, supporting brand…
Added 9 mins ago
R
Operations Advisors
Rennaï
Mont-Royal, QC
- Part-time
Perform regular inventory counts as well as monitor stock levels, reconciling discrepancies with the store’s inventory management system, and communicating with the store manager or…
Added 9 mins ago
Principal Product Mgr. - Tech, Programmatic Reporting, Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, ON
We are seeking an experienced, highly technical, customer-focused Principal Product Manager – Technical to lead the development of high scale programmatic reporting solutions. This role…
Added 9 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 9 mins ago
EN
Seasonal Barista (Full-Time & Part-Time) - Eataly Eaton Centre
Eataly North America
Toronto, ON
- $18.6 CAD / hour
- Full-time
- Part-time
- Contract
LEARN through our classes and our team’s product knowledge
Added 9 mins ago
IG
Technical Lead - Space and Defense
Insight Global
Waterloo, ON
- $100,000 to $110,000 CAD / year
- Full-time
…will be responsible for the technical success of one or more product development projects, ensuring final products meet customer specifications while identifying and mitigating technical…
Added 9 mins ago
AH
Product Manager
Avalon Holographics
St. John's, NL
- Full-time
We are seeking a Product Manager who is driven by curiosity and motivated by solving complex problems - someone who looks beyond individual requests to understand the bigger picture,…
Added 9 mins ago
RT
Product Manager
Russell Tobin
Toronto, ON
- $80 to $85 CAD / hour
- Contract
The hiring manager wants to only see candidates who have product management Exp (5 year+ of exp)
Added 9 mins ago
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Sr. Customer Success Manager
Okta
Toronto, ON
- Full-time
Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably working with a SaaS-based…
Added 9 mins ago
O
Sr. Customer Success Manager
Okta
Oakville, ON
- Full-time
Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably working with a SaaS-based…
Added 9 mins ago
O
Sr. Customer Success Manager
Okta
Mississauga, ON
- Full-time
Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably working with a SaaS-based…
Added 9 mins ago
JC
Quality Manager (12-16 month contract)
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Strategy Director, JANA’s Quality Manager is responsible for developing and maintaining a robust quality management system, overseeing audits, conducting quality incident…
Added 9 mins ago
AK
Officer, Procurement
Aga Khan Museum
Toronto, ON
- Full-time
Reporting to the Manager, Procurement Services, the Officer, Procurement plays a key role in supporting the organization's procurement operations by coordinating purchasing activities,…
Added 9 mins ago
SS
Manager, Customer Service & Order Management - Food Industry
Summit Search Group
Toronto, ON · Etobicoke, ON
- $100,000 to $120,000 CAD / year
- Full-time
Position Scope: This is a new role and a critical one in supporting our client’s growth. The Manager, Customer Service & Order Management owns the order desk end to end: approximately 20…
Added 9 mins ago
B
Senior Engineering Manager, Messaging Experience
Braze
Toronto, ON
- Full-time
We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this…
Added 9 mins ago
FI
Technical Program Manager
Flexton Inc.
Toronto, ON
- Contract
· Deep knowledge of product lifecycle management.
Added 24 mins ago
Staff Technical Program Manager - AI/ML
PlayStation Global
Waterloo, ON
We are looking for a Staff Program Management who helps us deliver delightful AI and ML products and experiences for millions, in an agile environment, collaborating with teams-across…
Added 24 mins ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
The Project Manager, as a member of the PM Chapter is also responsible for ensuring the project management practice at TMX continues to improve by:
Added 24 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
Consult with customers on additional product options, involving the manager for complex opportunities.
Added 24 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 24 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Quispamsis, NB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 24 mins ago
T
Wealth Operations Officer III
TD
Toronto, ON
- Full-time
· Actively participate in the performance management process. Meet professional/personal development objectives by utilizing P3 and thru PDP and coaching discussions with your Manager.
Added 24 mins ago
T
Executive Assistant I
TD
Toronto, ON
- Full-time
Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot…
Added 24 mins ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 24 mins ago
Administration - General Manager
Salit Steel
Fort Erie, ON
The General Manager oversees the complete commercial and operational lifecycle, from business development and procurement to fabrication, project management, and final delivery. By…

Customer Experience Associate

Kamloops, BC, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 17, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Kamloops, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Build positive customer relationships and resolve concerns while adhering to operational procedures and ethical standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Operational Excellence
Client Relations
Compliance
Code of Conduct

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