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Added 8 mins ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
Habileté à négocier et à maintenir un haut niveau de satisfaction client
Added 23 mins ago
WI
Highways/Roads Engineer
WSP in Canada
BC · British Columbia, Canada
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 23 mins ago
F
Co-Founder & CEO - AI Automation for Growing Companies
FutureSight
Canada
- Full-time
…company knows AI is its next growth lever, but few have the people to turn it into working systems. Implementation is the scarce resource. Loomwork helps them find where AI will pay off,…
Added 23 mins ago
F
Co-Founder & CEO - AI-Native Accounting Roll-Up
FutureSight
Canada
- Full-time
…businesses that have always treated clean books as a luxury. The people stay. Agents take the routine work, and staff move into advisory and client work where accountability and judgment…
Added 23 mins ago
F
Co-Founder & CEO - AI-Native Accounting Roll-Up
FutureSight
Canada
- Full-time
…businesses that have always treated clean books as a luxury. The people stay. Agents take the routine work, and staff move into advisory and client work where accountability and judgment…
Added 23 mins ago
Business Advisor - Kildonan Place Branch, Winnipeg MB
Scotiabank
Winnipeg, MB
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional…
Added 23 mins ago
AI Practise Lead (CCaaS)
Bell
Mississauga, ON
…the members of #TeamBell and we’re always on the lookout for people with great skills and…
Added 24 mins ago
F
Co-Founder & CEO - AI Automation for Growing Companies
FutureSight
Canada
- Full-time
…company knows AI is its next growth lever, but few have the people to turn it into working systems. Implementation is the scarce resource. Loomwork helps them find where AI will pay off,…
Added 24 mins ago
WI
Advisor, HSE
WSP in Canada
AB · Edmonton, AB
- Full-time
…across WSP’s business sectors. As an Advisor, HSE, you will partner with operational leaders and project teams to anticipate risk, strengthen project planning and implement practical…
Added 24 mins ago
S
Operations and Business Manager
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
…a beat. You will own scheduling, workforce administration, client coordination, quoting, and operations reporting, sitting at the intersection of people, clients, and commercial…
Added 24 mins ago
A
Legal Assistant
Altis
Vancouver, BC
- $55,000 to $75,000 CAD / year
- Full-time
Our client, a well-established and growing regional law firm in British Columbia is looking to expand its legal support teams, with multiple permanent opportunities across different…
Added 24 mins ago
WI
Electrical Designer / Estimator
WSP in Canada
Toronto, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 24 mins ago
WI
Electrical Designer / Estimator
WSP in Canada
Vancouver, BC
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 24 mins ago
WI
Electrical Designer / Estimator
WSP in Canada
Calgary, AB
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 38 mins ago
PI
Director, Building Science and Resiliency
Pinchin in Canada
Richmond, BC
- $150,000 to $200,000 CAD / year
- Full-time
…for an accomplished consulting professional who can balance people leadership, client development, technical governance, and financial…
Added 38 mins ago
TC
Fund Accountant, Funds of Funds - Private Assets
The Citco Group Limited
Toronto, ON
- Full-time
…continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client…
Added 38 mins ago
TC
Senior Fund Accountant, Funds of Funds - Private Assets
The Citco Group Limited
Toronto, ON
- Full-time
…continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client…
Added 38 mins ago
Executive Director, Sales Enablement - North America
Capco
Toronto, ON
15+ years of consulting and financial services experience, ideally gained through client-facing consulting, business development, strategic sales or delivery roles.
Added 38 mins ago
Highways/Roads Engineer
WSP
Vancouver, BC
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 53 mins ago
B
Senior Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Coordinate with Client Services group on account provisioning
Added 53 mins ago
B
Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Coordinate with Client Services group on account provisioning
Added 53 mins ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
…800 employees in 20 communities, we provide IT support and services in 433 locations, ensuring the right information and tools are in the right hands at the right time so care teams can…
Added 54 mins ago
S
Lead Trainer
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
…required, with weekly visits to each location. Additional travel to client sites and other locations required as…
Added 54 mins ago
K
Vice President, Commercial & Product Management
Komatsu
Sudbury, ON
- Full-time
Our client is a global leader in construction and mining equipment. They make bold ideas, advanced technology and diverse talent come together to shape the future. With opportunities…
Added 54 mins ago
S
Databricks Partner Solutions Leader
Slalom
Calgary, AB
- Full-time
…become the world’s most customer-obsessed and employee-empowered services company. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to…

Customer Experience Associate

Kamloops, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 17, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Kamloops, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Build positive customer relationships and resolve concerns while adhering to operational procedures and ethical standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Operational Excellence
Client Relations
Compliance
Code of Conduct

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