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Added 9 mins ago
G
IT Services Specialist
Genesys
Toronto, ON
- Full-time
…hands-on L2/L3 role provides advanced technical support and a high-quality employee technology experience across the region, including support for executive leadership. You will resolve…
Added 9 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
…product priorities into detailed technical designs and high-quality software solutions. The role is accountable for technical delivery quality, engineering excellence, team capability, and…
Added 9 mins ago
Digital & Email Marketing Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in…
Added 9 mins ago
Senior Sales Manager - CONFIDENTIAL
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in…
Added 9 mins ago
SAP SD Consultant Sr.
Syntax
Thornhill, ON
…SAP Sales and Distribution solutions. In this role, you will partner closely with business and technical stakeholders to translate requirements into scalable SAP SD solutions, guide…
Added 9 mins ago
Senior Manager, Collateral & Margining Technology (Capital Markets Technology)
Scotiabank
Toronto, ON
Drive modernization initiatives focused on workflow automation, straight-through processing, data quality, real-time monitoring, resiliency, and reduction of manual controls and operational…
Added 9 mins ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
You will partner with senior business leaders, category owners, risk partners, legal, finance, and supplier stakeholders to lead end-to-end sourcing initiatives - from opportunity…
Added 9 mins ago
P
Technical Director
Parallelz
Remote, Canada
- Full-time
- Remote
…code and no app store in between. Our games now run inside partner platforms, and we are scaling the system that delivers…
Added 9 mins ago
Director, Performance & Innovation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Build a trusted product performance data foundation, including common definitions, data quality standards, governed measures, and transparent sources of truth.
Added 9 mins ago
Staff Software Engineer, Messaging Experience
Braze
Toronto, ON
…leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of…
Added 9 mins ago
CI
Student Intern, Buyer
Celestica International LP
Newmarket, ON
- $24 to $30 CAD / hour
…operational team member supporting Buying, Planning, Supplier Quality Engineering (SQE), and Procurement Operations. The role focuses on executing day-to-day purchasing activities,…
Added 9 mins ago
Senior Engineering Manager, Messaging Experience
Braze
Toronto, ON
…Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances…
Added 9 mins ago
Assistant Superintendent
Aecon
Toronto, ON · North York, ON
…and a full suite of integrated services, Aecon is a trusted partner for delivering complex civil projects, including tunnels, transit expansions, airports, ports, highways, and large-scale…
Added 10 mins ago
AL
Chief of Staff
Altis Labs
Toronto, ON
- $160,000 to $210,000 CAD / year
- Full-time
Altis is hiring a Chief of Staff to be the Founder/CEO’s strategic and execution partner. Reporting directly to the CEO, you will turn priorities into plans, help lead our most important…
Added 10 mins ago
P
Technical Director
Parallelz
Toronto, ON
- Full-time
…code and no app store in between. Our games now run inside partner platforms, and we are scaling the system that delivers…
Added 10 mins ago
LK
Interim Director, Financial Planning & Analysis
LHH Knightsbridge
Toronto, ON
- Contract
…identifying opportunities to simplify workflows, improve data quality, and introduce practical technology…
Added 10 mins ago
B
Staff Software Engineer, Messaging Experience
Braze
Toronto, ON
- Full-time
…leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of…
Added 10 mins ago
PP
Business Development Coordinator
Peakhill Project Advisory
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $65,000 CAD / year
- Full-time
…part of the Peakhill platform, PPA is also a trusted lending partner and financial analysis expert, bringing capital insight to every stage of a…
Added 24 mins ago
IR
Senior Manager, Consulting
Info-Tech Research Group
Canada
- Full-time
Partner with Sales, Consulting, and Research to understand client needs and lead the creation of proposals, statements of work, and client presentations.
Added 24 mins ago
Customer Account Representative
Bunge
Swift Current No. 137, SK · Swift Current, SK
…solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed - in…
Added 24 mins ago
AC
Intermediate Project Controller
Allnorth Consultants Limited
Sherwood Park, AB · AB · Kamloops, BC · Kelowna, BC · Nanaimo, BC · Vancouver, BC · Victoria, BC · Saskatoon, SK · Calgary, AB
- Full-time
You will partner closely with Project Managers, technical leads, and finance teams to provide accurate forecasting, insightful performance reporting, and disciplined cost and schedule…
Added 24 mins ago
X
Engineer - Payments
Xero
Remote, Canada
- $131,800 to $150,000 CAD / year
- Full-time
- Remote
You will deliver high-quality, impactful software that aligns with team and business goals, always keeping customer needs and outcomes front of mind. By identifying and solving complex,…
Added 24 mins ago
NF
Underwriter, Mortgages
Neo Financial
Remote, Canada
- Full-time
- Remote
You have a passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment
Added 24 mins ago
Principal Product Mgr. - Tech, Programmatic Reporting, Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, ON
Technical Product Development: Partner with engineering and data teams to deliver high-scale, low-latency data delivery systems; author detailed product requirements, epics, and user…
Added 24 mins ago
N
Associate Design Director | Directeur(trice) Design Associé(e)
NBCUniversal
Montreal, QC
- Full-time
…disciplines. You will act as a key operational and creative partner, helping ensure design decisions, priorities, and follow-through remain consistent across the…

Customer Experience Associate

Kamloops, BC, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 17, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Kamloops, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Build positive customer relationships and resolve concerns while adhering to operational procedures and ethical standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Operational Excellence
Client Relations
Compliance
Code of Conduct

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