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Added 13 mins ago
Customer Experience Team Leader - Merivale Place, Nepean ON
Laura Canada
Ottawa, ON · Nepean, ON
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 13 mins ago
Class 1 Tractor Trailer Driver
The Erb Group
Vaudreuil-Dorion, QC
Majority of work in Canada is Ontario/Quebec.
Added 13 mins ago
G Licence Truck Driver Night Shift
Diabetes Canada / National Diabetes Trust
London, ON
…home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for Diabetes…
Added 13 mins ago
Truck Driver with G Licence
Diabetes Canada / National Diabetes Trust
London, ON
…home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for Diabetes…
Added 13 mins ago
BA
Executive & Office Support Coordinator
Bridgestone Americas
Mississauga, ON
- Full-time
De plus, au Québec, BSCA exploite une usine de fabrication de pneus, située à Joliette. Avec des installations de pointe, cette usine éco-responsable, l’une des plus vertes du groupe…
Added 13 mins ago
A
WFS Integration Consultant / Consultant en intégration WFS
ADP
Burnaby, BC · Toronto, ON · Montreal, QC · Etobicoke, Ontario
- Full-time
Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP’s…
Added 13 mins ago
A
VP, Managing Counsel- ADP Canada
ADP
Toronto, ON · Etobicoke, Ontario
- Full-time
Added 13 mins ago
CH
Deafblind Intervenor - Thunder Bay
Canadian Hearing Services
Thunder Bay, ON
- Contract
Added 13 mins ago
SC
Analyste Affaires Système (BSA) Guidewire ( Senior)
SII Canada
Montreal, QC
- Full-time
Une priorité sera accordée aux candidatures basées au Québec, tout en demeurant ouverts aux candidatures provenant d’autres régions du Québec.
Added 13 mins ago
CG
Functional Safety Engineer - Automotive Systems
CS GROUP - Canada
Montreal, QC
- Full-time
…the United States (Michigan preferred) or Canada (Ontario or Quebec…
Added 28 mins ago
IF
Conseiller(ère) SI, Risque et conformité
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Added 28 mins ago
IF
Senior Developer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Added 28 mins ago
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Gestionnaire des installations / Facility Manager
JLL
Dorval, QC · Montreal, QC · CAN-CLIENT Montreal-Pharmascience - Royalmount (RMT)
- Full-time
Added 28 mins ago
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Digital Marketing Specialist / Spécialiste en marketing numérique
FortNine
Montreal, QC
- Full-time
…regular communication with English-speaking customers outside Quebec, as well as the use of English-language documentation, tools, platforms, and…
Added 28 mins ago
Service Engineer (Quebec, Canada)
Mitsubishi Electric Automation, Inc.
Montreal, QC
…collègues et des équipes de soutien situés à l’extérieur du Québec dans le cadre des activités de service technique liées à ce…
Added 43 mins ago
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Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Added 43 mins ago
Investment & Personal Banking Specialist - Ste-Foy, QC
Scotiabank
Ste.-Foy, QC · Sainte-foy, QC
Added 43 mins ago
Junior Account Manager, Eastern Canada, Vertical Sales, Infrastructure
Siemens
Montreal, QC
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
Added 43 mins ago
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Customer Experience Leader / Responsable de l’expérience en magasin
Indigo
AB · Edmonton, AB
- $16 to $18 CAD / hour
- Part-time
Added 43 mins ago
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Senior Software Developer
Soni
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Location: Quebec City, Quebec, Canada (Hybrid or In-Office – 3 days on-site, 2 days remote)
Added 58 mins ago
JI
Hardware/Tools Associate
J.D. Irving, Limited
Lower Sackville, NS
- Part-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 58 mins ago
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Spécialiste mise en route / Commissioning Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
Added 58 mins ago
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Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia Environnement SA
Montreal, QC
- Full-time
Bilinguisme français-anglais (100 %). L'anglais est essentiel pour interagir régulièrement avec la clientèle et les collègues situés à l'extérieur du Québec,
Added 58 mins ago
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Fashion Associate (Part time) - Reitmans Kingsgate Mall
Reitmans (Canada) Ltée/Ltd
Vancouver, BC
- Part-time
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands -…
Added 58 mins ago
N
Development QA Tester | Testeur QA en développement
NBCUniversal
Montreal, QC
- Full-time

Customer Experience Associate

Kamloops, BC, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 17, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Kamloops, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Build positive customer relationships and resolve concerns while adhering to operational procedures and ethical standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Operational Excellence
Client Relations
Compliance
Code of Conduct

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