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Added 10 mins ago
TS
Maintenance Technician, Luxury Residential
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Reporting directly to the Property Manager, the Service Technician will be responsible for supporting the day-to-day maintenance and building operations, responding to service requests,…
Added 10 mins ago
FH
Housekeeping Room Attendant (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
- $20.78 to $21.78 CAD / hour
- Full-time
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Added 10 mins ago
K
Transportation Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
Reporting to the Distribution Manager, you will be responsible for the after care of outbound shipments, and reverse logistics shipments. Ensuring a high quality of customer service,…
Added 10 mins ago
Doorperson/Valet (Part-Time)
Fairmont Hotels & Resorts
Ottawa, ON
…Ottawa is looking to fill a role of Doorperson/Valet…
Added 10 mins ago
SE
Senior Power System Engineer
Schneider Electric
Quebec, QC · UNAVAILABLE, Ontario · Dollard, Quebec
- Full-time
Participation and coverage levels for specific benefit programs are determined based on employment status (e.g., full-time, part-time, temporary, or fixed-term) and are subject to…
Added 25 mins ago
RC
Operations Support Specialist
Robertson College
Edmonton, AB
- Full-time
…enrolments that your students rely on. This is an on-site, full-time role at our Edmonton campus (Monday–Friday), including scheduled reception…
Added 25 mins ago
VC
Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.
Added 25 mins ago
T
Customer Experience Associate
TD
Surrey, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 25 mins ago
MS
Full Time Framing Manager
Michaels Stores
Windsor, ON
- Full-time
Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
Added 25 mins ago
TC
Financial Analyst, Temporary Full time
The Corporation of UCLG
Brockville, ON
- Full-time
Excellent interpersonal, verbal and written communication skills, with a strong focus on customer service and the ability to interact effectively with team members, customers and a variety…
Added 25 mins ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 25 mins ago
B
Mortgage Specialist
BMO
Cobourg, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 40 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 40 mins ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 40 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 40 mins ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, ON
- Full-time
As part of Cisco Canada Customer Experience organization (CX), you will be providing personalized “white-glove” technical support to Canadian Critical National Infrastructure customers. You…
Added 40 mins ago
FA
Administrative Assistant
FTAI Aviation
Montreal, QC
- Full-time
The Administrative Assistant is responsible for providing administrative support to the General Manager and the full Executive Team of the Canadian business in a professional, efficient,…
Added 41 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saanichton, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 41 mins ago
LA
Client Success Manager/Google Ads Specialist for a digital marketing agency
Limitless Agency
Remote, Canada
- $42,000 to $48,000 USD / year
- Full-time
- Remote
Client Success Manager + Google Ads Specialist
Added 55 mins ago
B
Associate, Retail Equity Trading
BMO
Toronto, ON · FCP
- Full-time
Provides a markets-based suite of sales and trading solutions to Institutional, Corporate, and Retail clients. Offers a full spectrum of integrated capabilities to deliver leading market…
Added 55 mins ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Montreal, QC
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 55 mins ago
TC
Abilities Management Consultant
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Victoria, BC
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Work schedule: Monday to Friday (35 hour work week) Continuous – (Full-Time)
Added 1 hour ago
A
Gestionnaire de Comptes / Chargé de clientèle senior / Souscripteur
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Montreal, QC
- Full-time
…are essential for today’s strategic business and financial…
Added 1 hour ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
Working with the financial analyst, ensure all billings and invoicing is submitted on time. Ensure all project deliverables are accomplished and supporting documentation is prepared for…
Added 1 hour ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Lasalle, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 7, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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