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Added 1 min ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Under the direct supervision of the Head, Global Workplace Services, this role is accountable for the strategic leadership, operational oversight and performance of the facilities related…
Added 1 min ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
…immersive experiences can transform healthcare education and professional training. We're looking for an experienced Senior Project Manager / Scrum Master to lead the day-to-day delivery of…
Added 15 mins ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training…
Added 15 mins ago
PS
Surgical Sales Territory Manager
Pacific Surgical
Vancouver, BC
- Full-time
2+ years of professional medical or surgical sales experience with an established history of customer relationships, including direct experience working within the Provincial Health…
Added 31 mins ago
PC
Transfer Pricing - Financial Transactions, Manager
Pwc Canada
Toronto, ON
- Full-time
A career within Transfer Pricing services, will provide you with the opportunity to help our clients develop compliant, tax efficient structures that help advance their business goals.…
Added 31 mins ago
A
Therapeutic Specialist, Virology, Montreal and surrounding
AbbVie
Montreal, QC
- Full-time
…expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental change and to optimize…
Added 45 mins ago
VG
Executive Assistant
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
…VGFN Administration Team ensuring they are providing necessary professional support to the organization that establishes standards for internal and external customer service. This position…
Added 1 hour ago
AM
Civil Project Engineer
Aplin Martin
Nanaimo, BC
- Full-time
…design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. We are dedicated to nurturing our employees’ growth and development, and providing a…
Added 1 hour ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
…careers in fabrication, modularization, field installation, and professional support services for some of world's most challenging heavy-oil facilities, gas plants, power-stations and other…
Added 1 hour ago
F
Contracts Manager- Mining
Fluor
Vancouver, BC
- Full-time
This exciting position will serve as a Senior Contracts Manager on medium to large-sized EPC/EPCM projects.
Added 1 hour ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company,…
Added 1 hour ago
RI
Pest Control Technician
Rentokil Initial
Vaughan, ON
- $41,000 to $43,000 CAD / year
- Contract
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 1 hour ago
RI
Pest Control Technician
Rentokil Initial
Brampton, ON
- $41,000 to $43,000 CAD / year
- Contract
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
This position will primarily support product development. The QA Manager may also assign a portion of the analyst’s time to infrastructure, platform, performance, or other technical…
Added 1 hour ago
QL
Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
…cost-effective solutions through our in-house capabilities/services, and an established world-wide network of qualified affiliates. The QAI name and logo have become well-recognized…
Added 1 hour ago
PC
Indirect Tax, Recovery Data Analytics
PwC Canada
Vancouver, BC
- Full-time
A career in our Indirect Tax practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever-changing…
Added 1 hour ago
Fuel Distribution Co-op Student
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Fuel Supply & Distribution, the Fuel Distribution Co-op Student will coordinate the effective and efficient distribution in supplying UFA agency sites and…
Added 1 hour ago
PC
Digital Assurance & Transparency Senior Associate
Pwc Canada
Vancouver, BC
- Full-time
…Information Systems Auditor (CISA), Certified Information Security Manager (CISM) or Certified Information Systems Security Professional…
Added 1 hour ago
LH
Licenced Practical Nurse
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Abbotsford, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Licenced Practical Nurse
Lookout Housing and Health
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
The Assistant Manager, in Reconciliation Operations is responsible for providing support to a team of subject matter experts in supporting the Branch and units within Global Operations in…
Added 1 hour ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
…strong sales and negotiation skills, a sound understanding of professional services, and the ability to independently create opportunities and convert relationships into…
Added 2 hours ago
TC
Senior Fund Accountant, Fund Accounting – Hedge Funds
The Citco Group Limited
Toronto, ON
- Full-time
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $3 trillion in assets under…

Customer Experience Associate

Surrey, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Surrey, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so, then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience. Strong administrative, organizational, and communication skills are essential for this fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
Detail oriented
MS Office
Word
Excel
Outlook
Banking solutions
Relationship building
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Administration
Relationship Management
Operations
Compliance
Code of Conduct
Professional Development
Teamwork
Problem Resolution

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