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Professionnel Intégration Systèmes Cybersécurité / Cybersecurity Systems Integration Professional
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…A220 Program. In this context we are looking for the right leader to embark on this…
Added 15 mins ago
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Analyst III GCMSMS (Food Testing) - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
…and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of…
Added 15 mins ago
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Manager, Activations and Programming
CBRE
Calgary, AB
- Full-time
Support a variety of customer, inter-department operational, and project activities that impact the workplace experience function and related business teams.
Added 15 mins ago
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Health Care Aide
Shared Health-Soins Communs
Dauphin, MB
- Internship
…the limits of their abilities under the direction of the team…
Added 15 mins ago
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Health Care Aide
Shared Health-Soins Communs
Brandon, MB
- Internship
…the limits of their abilities under the direction of the team…
Added 15 mins ago
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Driver
Applus+ Canada
Burlington, ON
- Full-time
Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power,…
Added 15 mins ago
SH
PACT Support Worker
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: PACT - Mental Health and Addictions
Added 15 mins ago
SH
Nurse Clinician (N3) - Ambulatory Care Surgery
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…at a high level of independence as a clinical practitioner, leader, consultant and educator. Practices are in accordance with employer policy and professional standards. The Nurse Clinician…
Added 15 mins ago
TS
LC Associate CONV - Associé(e), centre logistique (LC)
TD SYNNEX North America
Richmond, BC
- $18 CAD / hour
- Full-time
…with the established Service Level Agreements (SLA) set by the department. AAssists in other areas of logistics duties as assigned by lead hand, supervisor or Manager to ensure operational…
Added 16 mins ago
Nurse Clinician (N3) - Ambulatory Care Surgery
Winnipeg Regional Health Authority
Winnipeg, MB
…at a high level of independence as a clinical practitioner, leader, consultant and educator. Practices are in accordance with employer policy and professional standards. The Nurse Clinician…
Added 16 mins ago
PACT Support Worker
Winnipeg Regional Health Authority
Winnipeg, MB
Department / Unit: PACT - Mental Health and Addictions
Added 16 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Brandon, MB
…the limits of their abilities under the direction of the team…
Added 16 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Dauphin, MB
…the limits of their abilities under the direction of the team…
Added 46 mins ago
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Hotel Operations Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
…operational excellence. Working closely with the General Manager and department leaders, the Hotel Operations Manager will oversee key areas of hotel operations, ensure consistent service…
Added 46 mins ago
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Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Saskatoon, SK
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 1 hour ago
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Agent Methodes
Actalent
Mirabel, QC
- $35 to $60 CAD / hour
- Contract
Interpret, verify, and approve drawings and other documents from the engineering department.
Added 1 hour ago
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Funeral Attendant
Arbor Memorial Inc.
Regina, SK
- Part-time
Your opportunity for personal growth as a Funeral Attendant and as a leader in the funeral profession awaits you here at Arbor Memorial and Regina Funeral Home & Cemetery.
Added 1 hour ago
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Parts Runner
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Grande Prairie, AB
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CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in E&I maintenance, renewables/solar, major projects, combustion & emissions…
Added 2 hours ago
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Route Trainee - UniFirst Canada
UniFirst
Calgary, AB
- Full-time
· Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
Added 2 hours ago
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Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 2 hours ago
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Customer Experience Associate
TD
Guelph, ON
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 2 hours ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Winnipeg, MB
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 3 hours ago
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Outbound Warehouse Supervisor - Salary
Sysco Canada Inc.
Regina, SK
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 4 hours ago
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Contracts Manager- Mining
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 4 hours ago
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Senior Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…

Customer Experience Associate

Guelph, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Guelph, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to bank procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions
Performance Development
Operational Excellence

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