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Added 3 mins ago
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Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
In this role, you will partner directly with operational leaders and risk partners to strengthen the control environment across core Insurance and Distributor Service processes. You will…
Added 3 mins ago
Intern - Product Management, Winter 2027
EQ Bank | Canada's Challenger Bank
Toronto, ON
Bachelor's or Master's Degree in progress, in finance, business administration, commerce, economics, data analysis, marketing, engineering, product management or any other relevant field
Added 3 mins ago
HI
Branch Team Lead
HUB International
Sicamous, BC
- Full-time
Are you a natural leader with an entrepreneurial spirit who thrives on growing a business while investing in the success of others? If so, this could be the career for you!
Added 17 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
Partner with the Sr Director, People & Culture and Finance to develop policies and streamline existing processes
Added 17 mins ago
Senior Compliance & Controls Lead (1B-Ops)
First West
Langley (District), BC · Langley, BC
…operational risk, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management…
Added 18 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Act as the business owner for the technology-risk assessment capability within ServiceNow IRM, defining assessment requirements, workflows and data needs while working with the technical…
Added 18 mins ago
Senior Developer
Scotiabank
Toronto, ON
Partner with Product, Design, QA, architecture, cloud, security, SRE, and dependent application teams.
Added 18 mins ago
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Finance Lead
Generis
Toronto, ON
- Full-time
With the growth of the business, combined with the enhanced reporting demands of being a part of a multinational organization, Generis has a need to strengthen the capacity of the finance…
Added 18 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
Partner with the Sr Director, People & Culture and Finance to develop policies and streamline existing processes
Added 32 mins ago
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Senior Forward Deployed Engineer
Justworks
Toronto, ON
- $167,500 to $235,000 CAD / year
Partner cross-functionally. Work closely with the AI capabilities team, Ops, CS, and business leadership. You're embedded in the business function, not siloed inside IT or a central AI team.
Added 32 mins ago
BC
Financial Solutions Specialist - Burnaby Branch
Beem Credit Union
Burnaby, BC
- Full-time
Post-secondary degree or diploma in Business, Finance, Economics, or a related field.
Added 32 mins ago
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Spécialiste principal(e), planification et inventaire bilingue/ Bilingual Senior Planning & Inventory Specialist
BonLook
Montreal, QC
- Full-time
Added 32 mins ago
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Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
Partner with the customer contact center, business operations, and service teams to route and resolve client and community inquiries and platform feedback originating on social media.
Added 32 mins ago
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Frontline Strategy Business Partner (12 month contract)
EcoVadis
Toronto, ON
- Contract
Frontline is EcoVadis’s go-to-market engine. As Frontline Strategy Business Partner, you are the strategic and operational counterpart to the regional leadership team. You turn the global…
Added 32 mins ago
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Coordinator, Oncology
AbbVie
Montreal, QC
- Full-time
…to join our team. In this role, you will serve as a valued partner, providing essential administrative, financial, and project management support to the Head of Oncology, Canada, Business…
Added 32 mins ago
Partner Marketing and Events Lead
Dayforce
Calgary, AB · Kitchener, ON · Ottawa, ON · QC
Partner with Alliances and Finance stakeholders to ensure MDF utilization supports both partner relationship goals and measurable revenue impact.
Added 33 mins ago
AC
Project Accountant
Accenture Construct
Toronto, ON
- Full-time
Develop ad hoc financial reports and analysis for business partners and finance team members
Added 33 mins ago
CI
Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
Partner with Cyber Security, Internal Audit, Finance, and Risk Management teams to support security, compliance, and business continuity requirements
Added 47 mins ago
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Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
…Middle Market across Canada, aligning portfolio priorities with business objectives, market conditions and risk…
Added 47 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 47 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Acting as a business partner to guide and prioritize strategic initiatives and analytical needs.
Added 47 mins ago
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Personal Banker Trainee - Tamil Language Needed
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 47 mins ago
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Category Manager - Logistics / Chef de Catégorie - Logistique
Vention
Montreal, QC
- Full-time
Work side by side with the Logistics team to understand network needs, volumes, service pain points and most importantly act as a business partner for supporting the function.
Added 47 mins ago
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Commercial Risk Practice Leader
Aon Corporation
Vancouver, BC
- Full-time
Set and execute the vision for the department, leading a multidisciplinary team to surpass business goals and deliver measurable results.
Added 47 mins ago
INVESTIGATIVE ANALYST (CONTRACT)
Green Shield Canada
Calgary, AB · Toronto, ON · Windsor, ON
…findings, emerging risks, and fraud trends into actionable business insights and strategic recommendations for leadership and…

Customer Experience Associate

Temiskaming Shores, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 7, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

New Liskeard, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Customer Service
Administration
Time Management
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Banking Solutions
Professional Development

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