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Added 3 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Westland, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 3 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
Added 3 mins ago
MS
Client Success Manager, Associate (Canadian Public)
Morgan Stanley
Calgary, AB
- Full-time
We are seeking someone to join our team as a Client Success Manager to provide ongoing corporate client stock plan servicing on Shareworks, ensuring seamless support for critical equity…
Added 17 mins ago
W
Supply Chain Manager
Worley
AB · Edmonton, AB
- Full-time
The Project Supply Chain Manager leads the planning and execution of project supply chain activities, including procurement, subcontract management, expediting, materials management, and…
Added 17 mins ago
QF
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
We’re looking for our next Senior Manager, Integrated Campaign Marketing. Could It Be You?
Added 17 mins ago
DU
Accounts Payable Clerk
Dalhousie University
Halifax, NS
- Full-time
…management, and financial systems and policies. Reporting to the Manager, Accounts Payable the Accounts Payable Clerk plays a key role in ensuring timely, accurate, and compliant processing…
Added 17 mins ago
W
Supply Chain Manager
Worley
Calgary, AB
- Full-time
The Project Supply Chain Manager leads the planning and execution of project supply chain activities, including procurement, subcontract management, expediting, materials management, and…
Added 17 mins ago
L
Business Continuity & Operational Resilience Lead (Hybrid, Toronto, ON or Burnaby, BC)
LifeLabs
Burnaby, BC · Toronto, ON
- $112,565 to $143,520 CAD / year
Reports to: Senior Manager, Strategy and Transformation
Added 17 mins ago
B
COMMERCIAL ACCOUNT MANAGER, SMALL BUSINESS - Scarborough
BDC
Toronto, ON · Scarborough
- Full-time
Do you have a bachelor's degree in finance, commerce or business administration?
Added 32 mins ago
TT
Manager Of Real Estate - Regional Director
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
We’re seeking a Manager Of Real Estate – Regional Director to lead the development and execution of TJX Canada’s regional real estate strategy for Central or Eastern Canada markets &…
Added 46 mins ago
AC
Manager, External Financial Advisory
ACCA Careers
Calgary, AB
- Full-time
Completion of a degree in finance, accounting, economics or business administration
Added 46 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
Added 46 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not…
Added 46 mins ago
UI
Project manager – M&A
UAP Inc.
Montreal, QC
- Full-time
The Mergers and Acquisitions (M&A) Project Manager (Finance) possesses expertise in finance, transactions, and project management. This individual plans, coordinates, executes, and supports…
Added 46 mins ago
H
Property Manager (High End Property)
Hays
Montréal-Ouest, QC
- Full-time
Property Manager | High End Residential | West Island | Competitive Compensation Package
Added 47 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 47 mins ago
Assistant Manager, Mortgage Administration | Great West
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Manager, Mortgage Administration the Assistant Manager, Mortgage Administration is responsible for administrative functions related to the commercial mortgage portfolio of…
Added 47 mins ago
AR
Community Business Manager
Atria Retirement Canada - Riverheights Terrace
Brandon, MB · MB-Brandon
- Full-time
…Coordinate with the Executive Director and Human Resources Manager/Director the on-site human resources and employment functions for the community, including but not limited to…
Added 1 hour ago
MT
CAN: Accounting & Payroll Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Position Summary: Reporting to the Accounting Manager, the Accounting & Payroll Supervisor provides support to the overall business but more specifically is a key member of the accounting…
Added 1 hour ago
MC
Project Administrator
Morgan Construction & Environmental Ltd.
AB · Edmonton, AB
- Other
Certificate from a recognized Office Administration, Accounting or Finance Program;
Added 1 hour ago
UI
Project manager - M&A
UAP Inc.
Montreal, QC
- Full-time
The Mergers and Acquisitions (M&A) Project Manager (Finance) possesses expertise in finance, transactions, and project management. This individual plans, coordinates, executes, and supports…
Added 1 hour ago
AP
Operations Analyst - Entry to Mid Level
Abodex Process Systems Private Limited
Canada
- Full-time
Bachelor’s degree in Business Administration, Operations Management, Economics, Finance, Data Analytics, Engineering, Statistics, or a related field is preferred.
Added 1 hour ago
W
Administrative Associate (LeBlanc Family Wealth)
Wellington-Altus
Kingston, ON
- Full-time
…Growing Companies. With more than $55 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors, and their…
Added 1 hour ago
NH
PAYROLL ADMINISTRATOR
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Payroll Administrator is responsible for the payroll function and follows established…
Added 1 hour ago
CO
Manager, Library Services
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Director of Community Services, the Manager of Library Services is responsible for the strategic planning, development, implementation, administration and…

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Retail Banking
Commercial Banking
Client Relations
Operational Excellence

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