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S
Accountant (Systems Analyst)
SaskTel
Regina, SK
- Full-time
…innovators, and problem-solvers who make technology work better for people, businesses, and communities across Saskatchewan. Bring your energy, share your ideas, and help us shape what's…
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J
Digital Task and Project Support Lead
Jacobs
Toronto, ON
- $85,000 to $100,000 USD / year
- Full-time
The ideal candidate is a trusted partner who can work with digital project managers and delivery leads to translate business and operational challenges into actionable digital delivery…
Added just now
EV
Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
…closely with HR leaders, consults with stakeholders across the business, and supports people leaders to develop the talent programming that will improve our organizational capability,…
Added just now
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process…
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SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process…
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HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
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Manager, Pricing & Competitive Intelligence
RFNOW
Virden, MB
- Full-time
…make. Every connection we light up opens new doors for the people in those communities and the right offer, at the right price, is what gets them…
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CI
Senior Data Analytical Specialist / Scientist - Contract
Compugen Inc
Toronto, ON
- Contract
…of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic…
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SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process…
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CC
Wealth Specialist
Conexus Credit Union
Kindersley, SK
- Full-time
…reality. Our vision is to be the premier wealth management partner in every market we serve, providing personalized solutions for every stage of life – delivered by passionate professionals…
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Facility Manager III
BGIS
Montreal, QC
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
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TC
Business Analyst
Tata Consultancy Services
Calgary, AB
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
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EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
…gets excited when technology actually makes life easier for people? The Value Stream Owner is a strategic leader responsible for the end-to-end delivery and optimisation of a value stream,…
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CN
Day-to-Day Manager (Charlotte Cardin)
CULT NATION
Montreal, QC
- Full-time
…approximately 50 full-time employees spanning four complementary business units: Cult Nation (record label and artist management), Cult Studio (music production), Denim (video production),…
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Digital Task and Project Support Lead
Jacobs
Calgary, AB
- $85,000 to $100,000 USD / year
- Full-time
The ideal candidate is a trusted partner who can work with digital project managers and delivery leads to translate business and operational challenges into actionable digital delivery…
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Business Continuity & Operational Resilience Lead (Hybrid, Toronto, ON or Burnaby, BC)
LifeLabs
Burnaby, BC · Toronto, ON
- $112,565 to $143,520 CAD / year
Partner with Technology, Cybersecurity, Operations, HR, Finance, and Communications teams to align business recovery requirements with technical recovery capabilities.
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C
Senior Manager, Product Development and Delivery
CIBC
Toronto, ON
- Full-time
Stakeholder Collaboration – Partner with business, technology, operations, risk, and client-facing stakeholders to support informed decisions and successful delivery outcomes. Facilitate…
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Repair & Maintenance Manager
CHANEL
Vancouver, BC · TERRITORY BC
- Full-time
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Investigator, Research and Analytics - Full-Time
Xpera
Markham, ON
- Full-time
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Senior Project Manager, Municipal Engineering
WSP
Fort McMurray, AB
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
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WPP Media
Toronto, ON
…leadership, requiring someone who excels at building media partner relationships and translating client business goals into top-tier media…
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WPP Media
Toronto, ON
…experience in OOH and Print activation, combined with proven people leadership, client stewardship, and commercial acumen. The Director will work with the VP to set the team’s direction,…
Added 15 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON · Office - CAN - Ontario, Waterloo
- $75,000 to $246,000 CAD / year
- Full-time
…industry-leading security operations, threat intelligence, and a people-first approach to…
Added 15 mins ago
J
Senior Property Accountant
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills, along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Retail Banking
Commercial Banking
Client Relations
Operational Excellence

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