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Added 14 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
Are you a seasoned industry professional and team manager, excited to take a team of high-performing financial planners to the next levels of sales and service delivery at TD Wealth? If so,…
Added 14 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Build, test and support complex application components, APIs, integrations and data flows that meet business, technical, performance and security requirements.
Added 14 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Sr. IT Data Analyst
TD
Toronto, ON
- Full-time
Residing within Enterprise Protect organization, the Financial Crime & Risk Management (FCRM) Technology team is responsible for the delivery and support of technology solutions for the…
Added 14 mins ago
T
Counsel II
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
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T
Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
SC
Sales Consultant Trainee
Sysco Canada Inc.
ON · Ontario, Canada
- Full-time
Strong financial and business acumen and ability to properly plan and execute business plans
Added 14 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 14 mins ago
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Branch Manager
CDN
Grande Prairie, AB
- Full-time
We are looking to hire a Branch Manager to lead our Grande Prairie branch and take ownership of day-to-day operations on-site. This role is responsible for driving operational excellence,…
Added 14 mins ago
SB
Wireless Sales Supervisor
Staples Business
Mississauga, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 14 mins ago
B
Balance Sheet Management Manager
BMO
Toronto, ON · FCP
- Full-time
As the Balance Sheet Management (BSM) Manager you will:
Added 14 mins ago
B
Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
Demonstrable transformation track record: taking an established, business-critical platform and re-architecting it for performance, resilience and extensibility while keeping the lights on.
Added 14 mins ago
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Senior Learning Experience Designer
BMO
Toronto, ON · FCP
- Full-time
Acts as a trusted advisor to assigned business/group by providing guidance on learning design challenges, assessing performance gaps, and recommending practical solutions.
Added 14 mins ago
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Mortgage Specialist Associate
BMO
Kingston, ON
- Full-time
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks…
Added 14 mins ago
BC
Sr. Manager, Total Rewards
Brink's Canada
Toronto, ON · Montreal, QC · CAN-BKS-ON:Toronto-Office
- Full-time
Provides leadership to managers and professional staff. Is accountable for the performance and results of multiple related teams. Develop departmental plans, including business, production…
Added 14 mins ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
Manages performance proactively, addressing issues promptly and constructively with the support of the Practice Manager/Practice Leader.
Added 14 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 29 mins ago
SS
General Manager
Sienna Senior Living
London, ON
- Full-time
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…

Customer Experience Associate

Elmira, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Elmira, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Banking solutions
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Compliance
Code of Conduct
Relationship Management
Retail Banking
Operational Excellence
Client Facing

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