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Added 5 mins ago
PA
Investment Operations Associate
Polar Asset Management Partners Inc.
Toronto, ON
- Full-time
Polar Asset Management Partners is an alternative asset manager established in 1991 and headquartered in Toronto. With teams in Canada, US, and the UK, managing strategies across equities,…
Added 5 mins ago
3S
Credit Coordinator / Administrative Assistant - 1 year contract
3 Step Recruitment Inc.
Dorval, QC
- Contract
Coordonnateur(trice) du crédit et de l’administration
Added 5 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Bathurst, NB · Moncton, NB · Saint John, NB · Halifax, NS
- Full-time
We are looking for a Branch Manager, Commercial Insurance to join our growing team!
Added 5 mins ago
FH
Analyst, Financial
Fraser Health
Surrey, BC
- Full-time
A recognized professional accounting designation (CPA) and/or university degree in Commerce, Business, Finance or Health Administration.
Added 5 mins ago
SA
AR & Credit Card Administrator
Standard Aero
Winnipeg, MB
- Full-time
The Accounts Receivable and Credit Card Administrator role is responsible for supporting corporate credit card administration and ensuring the accurate and timely application of customer…
Added 5 mins ago
A
Contract Senior Analyst
Accenture
Ottawa, ON
- Full-time
Modern Contract Manager • Technology-enabled, data-led, value-aware
Added 20 mins ago
M
Director, Trust & Anti-Fraud // Directeur, Confiance et Anti-fraude
Mistplay
Toronto, ON · Montreal, QC
- Full-time
…You'll work in a tight coordination with our Fraud Analytics Manager and an Engineering Manager, who bring the analysts and engineers; together you define the roadmap, and you are the one…
Added 20 mins ago
S
Fundraising Systems & Data Lead
STARS
Calgary, AB
- Full-time
…Foundation team at our Calgary base to lead the day-to-day administration, governance and continued evolution of the STARS Foundation donor database and fundraising data…
Added 20 mins ago
T
Customer Experience Associate - Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 20 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 20 mins ago
C
Relationship Manager
Computershare
Toronto, ON
- Full-time
University degree preferably in Commerce, Finance or Business Administration or a minimum of 3-5 years of equivalent experience.
Added 20 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
A post-secondary education is not required but if you have one in financial administration or services, that's a plus!
Added 35 mins ago
M
Project Manager, Group Benefits Operations
Manulife
Waterloo, ON
- Full-time
The Project Manager, Group Benefits Operations leads cross-functional Group Benefits Operations initiatives that improve plan sponsor and plan member outcomes, service performance,…
Added 35 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 35 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
2-4 years’ Supervisory experience in Investor Services or Fund Administration.
Added 35 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
A post-secondary education is not required but if you have one in financial administration or services, that's a plus!
Added 35 mins ago
A
Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
A post-secondary education is not required but if you have one in financial administration or services, that's a plus!
Added 35 mins ago
M
Director, Trust & Anti-Fraud // Directeur, Confiance et Anti-fraude
Mistplay
Montreal, QC
- Full-time
…You'll work in a tight coordination with our Fraud Analytics Manager and an Engineering Manager, who bring the analysts and engineers; together you define the roadmap, and you are the one…
Added 35 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
A post-secondary education is not required but if you have one in financial administration or services, that's a plus!
Added 36 mins ago
M
Director, Trust & Anti-Fraud // Directeur, Confiance et Anti-fraude
Mistplay
Toronto, ON
- Full-time
…You'll work in a tight coordination with our Fraud Analytics Manager and an Engineering Manager, who bring the analysts and engineers; together you define the roadmap, and you are the one…
Added 36 mins ago
NI
Client Retention Manager
NRI Industrial Sales
Mississauga, ON
- Full-time
NRI Industrial Sales is seeking a Client Retention Manager to support the ongoing management and engagement of our B2B client relationships. Reporting to the VP of Sales & Acquisitions,…
Added 50 mins ago
WT
Senior Manager, Indirect Tax
Wealthsimple Technologies
Remote, Canada
- $152,000 to $190,000 CAD / year
- Full-time
- Remote
…million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is…
Added 1 hour ago
MERCHANDISE PLANNING ANALYST
Boutique La Vie En Rose
Montreal, QC
Bachelor's degree in administration, Finance or another related field ;
Added 1 hour ago
A
Specialist, Accounts Payable, Accounts Receivable & Billing
API
Edmonton, AB
- Full-time
…key transactional processes and opportunities to improve the finance…
Added 1 hour ago
OS
Interim Manager of Program Operations
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
- Temporary
The Interim Manager of Program Operations is responsible for supporting the effective operational management and delivery of agricultural and environmental programs administered by the…

Customer Experience Associate

Elmira, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Elmira, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Banking solutions
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Compliance
Code of Conduct
Relationship Management
Retail Banking
Operational Excellence
Client Facing

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