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Added 9 mins ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Fredericton, NB
- Full-time
Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management…
Added 9 mins ago
IK
Service Manager
Inland Kenworth
Brandon, MB
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 9 mins ago
RL
Software Programmer ( 6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 9 mins ago
SC
Retail General Manager
Staples Canada
Mississauga, ON
- Full-time
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and…
Added 24 mins ago
NN
Chef-fe d'équipe (Troisiéme Clé) - Anjou
Nestlé Nespresso SA
Montreal, QC
- Full-time
Diviser de façon efficace le temps entre les tâches administratives et le service à la clientèle.
Added 24 mins ago
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Child Care Cook/Early Years Educator - Full Time
YMCA of Three Rivers
Guelph/Eramosa, ON · Rockwood, ON
- Full-time
3 weeks of vacation, with the opportunity to earn more as their length of service increases
Added 24 mins ago
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Professionnel Intégration Systèmes Cybersécurité / Cybersecurity Systems Integration Professional
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 24 mins ago
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Sales Consultant - Jaguar Land Rover Brampton - 25223
Zanchin Automotive Group
Brampton, ON
- Full-time
experience in customer service, and the ability to have meaningful conversations
Added 24 mins ago
ZA
Bilingual Sales Consultant - Maple Nissan (26186)
Zanchin Automotive Group
Vaughan, ON
- Full-time
experience in customer service, and the ability to have meaningful conversations
Added 24 mins ago
C
Technical Product Manager
CirrusLabs
Mississauga, ON
- Contract
…experience in Technical Product Management in the health care service industry OR analogous experience managing requirements of computer vision systems based on…
Added 24 mins ago
SG
Service Leader
Schindler Group
Calgary, AB
- $95,000 to $110,000 CAD / year
- Full-time
The Service Leader manages the district’s EI activities and field resources related to the ongoing maintenance, repair, and retention of existing equipment within the portfolio, while…
Added 24 mins ago
SC
Business Development Manager
Sysco Canada Inc.
Victoria, BC
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 24 mins ago
W
Ingénieur en amélioration continue / Continuous Improvement Engineer - French
Wonderbrands
Gatineau, QC
- Full-time
Soutenir les activités de mise en service de nouveaux équipements et de nouvelles lignes de fabrication.
Added 25 mins ago
R
Branch Manager - Alpine Park
RBC
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 25 mins ago
Assistant Store Manager ALDO 1476
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
Turn great customer service into sales by bringing ALDO brand initiatives to life
Added 25 mins ago
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Branch Manager - Belmont
RBC
Calgary, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 25 mins ago
S
Customer Experience Associate - Danforth & Pape Branch (full time)
Scotiabank
Toronto, ON
- Full-time
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 25 mins ago
Management and Sales Trainee
Sherwin-Williams
Niagara Falls, ON
You’ll develop the foundation for what it takes to become a successful leader in our organization
Added 25 mins ago
WM
Plant Associate
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
…is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill…
Added 25 mins ago
Rural and Suburban Mail Carrier (RR-RMB) - Coutts (AB) RR 1
Canada Post - Postes Canada
Coutts, AB
Imagine starting a career with a world leader in the postal industry, recognized as one of Canada’s top employers and best corporate citizens. As a Rural and Suburban Mail Carrier with…
Added 25 mins ago
E
Warehouse Associate
EECOL
Winnipeg, MB
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 25 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Sherbrooke, QC
- $18 CAD / hour
- Contract
MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that…
Added 25 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Magog, QC
- $18 CAD / hour
- Contract
MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that…
Added 25 mins ago
SC
Bilingual Area Finance and Administration Manager
Securitas Canada
Ottawa, ON
- Full-time
Prepare Records of Employment (ROEs) for Service Canada.
Added 25 mins ago
E
Director, EX Innovation
Equinix
Toronto, ON
- Full-time
…channels. Using employee listening, experience research and service insights, this leader identifies cross-functional friction and accelerates the design and validation of simpler,…

Customer Experience Associate

Elmira, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location:

Elmira, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Banking solutions
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Compliance
Code of Conduct
Relationship Management
Retail Banking
Operational Excellence
Client Facing

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