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Added 2 mins ago
YU
People Services Support Assistant
York University
Toronto, ON
- Contract
…for the Payroll department under the direction of the Senior Manager, Payroll and Benefits…
Added 2 mins ago
T1
Operations Administrator
Tier 1 Energy Holdings LLC
AB
- Full-time
…Operations Administrator will work closely with the District Manager, field crews, operations, vendors, and accounting to make sure field tickets are verified, costs are tracked, POs are in…
Added 2 mins ago
BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
Enterprise Resource Planning (ERP): technical administration, troubleshooting (configuration or user access problems) and awareness of business processes for various business units…
Added 2 mins ago
ST
Director, Investor Services
SS&C Technologies
Mississauga, ON
- Full-time
8+ years’ Supervisory experience in Investor Services or Fund Administration.
Added 3 mins ago
AG
Finance and Administration Manager
Aarts Group of Companies
Chilliwack, BC
- Full-time
…the Fraser Valley and beyond. We are seeking an experienced Finance & Administration Manager to oversee the financial, accounting, administrative and human resource functions across our…
Added 3 mins ago
CC
Community and Partners Manager
Conexus Credit Union
Regina, SK
- Full-time
We’re looking for a dynamic and collaborative person to come on board as our Community and Partners Manager at our College Avenue location in Regina, Saskatchewan.
Added 3 mins ago
FN
Customer Relations Agent--Bilingual, Customer Service
First National Financial LP
Montreal, QC
- Full-time
Provide assistance to the various residential administration departments when required
Added 3 mins ago
CC
Relationship Manager
Computershare Canada
Montreal, QC
- Full-time
University degree preferably in Commerce, Finance or Business Administration or a minimum of 3-5 years of equivalent experience.
Added 18 mins ago
PC
Wealth Planning Assistant
Prospera Credit Union
New Westminster, BC
- Part-time
…customers, primarily assisting the IAs with their day-to-day administration and sales and service activities efficiently and effectively. The Wealth Planning Assistant assists with…
Added 18 mins ago
BC
Member Insight Manager
Beem Credit Union
Burnaby, BC · BC
- Full-time
As one of BC’s largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration.
Added 33 mins ago
Senior Financial Officer, FMS Support Services
First Nations Financial Management Board
Vancouver, BC
Support the Senior Manager, FMS Support Services in the planning, management, and delivery of FMS Support Services.
Added 33 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
Added 33 mins ago
T
Counsel II
TD
Toronto, ON
- Full-time
…development, omni-channel distribution, marketing, sale and administration of insurance products. You will be expected to develop a strong understanding of your clients' products and…
Added 33 mins ago
TU
Manager, Strategic Initiatives
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Strategic Initiatives and Projects is responsible for planning, managing and evaluating projects that advance the Faculty of Management’s approved strategic priorities. Working…
Added 33 mins ago
BC
Sr. Manager, Total Rewards
Brink's Canada
Toronto, ON · Montreal, QC · CAN-BKS-ON:Toronto-Office
- Full-time
The Sr. Manager, Total Rewards provides leadership across a broader total rewards strategy, compensation, and benefits design scope, advising senior stakeholders, and driving execution for…
Added 33 mins ago
GE
Payroll Specialist + HR Operations
G&W Electric Co.
Brampton, ON
- Full-time
Reporting to the Senior HR Manager, The Payroll Specialist is responsible for end-to-end administration of payroll and payroll related programs for 500+ employees while supporting key Human…
Added 48 mins ago
L
Senior Analyst, PMO
LCBO
Toronto, ON
- Full-time
Reporting to the Manager, PMO Governance and Administration, you will be responsible for project governance and control, project tracking and reporting, data modelling, process automation,…
Added 1 hour ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Added 1 hour ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Added 1 hour ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Added 1 hour ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
A post-secondary education is not required but if you have one in financial administration or services, that’s a plus!
Added 1 hour ago
ST
Associate Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
1-3 years’ Supervisory experience in Investor Services or Fund Administration.
Added 1 hour ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
Enterprise Resource Planning (ERP): technical administration, troubleshooting (configuration or user access problems) and awareness of business processes for various business units…
Added 1 hour ago
TI
Construction Student
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
Reporting to the Construction Manager, the Construction Co-op student will have an opportunity to gain hands-on experience supporting the delivery of large-scale Fibre-to-the-Home (FTTH)…
Added 1 hour ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Owen Sound, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 19, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard operating procedures.

Requirements

Requires a high school diploma with at least one year of relevant experience, though an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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